This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Emergency Room (ER) at Baylor Scott & White Medical Center - Frisco
Locations finder
Business response:
Hi Wes, we appreciate you taking the time to submit your feedback. We want you to know that we take the feedback of our patients and their family members seriously, and that we would like to learn more about this. If you could submit your information here, bit.ly/ContactUsBSWH, we'd like to have a hospital representative look into this further.
RecommendedThis is the best hospital. The staff is extremely helpful and knowledgeable and kind. The ER and the nurses in Pre-Op make you feel like you are in the best care next to your Mom! The Business office was so helpful and quick. This hospital is what other hospitals (Especially the Dallas VA) should train at so then can learn how it should be done! ❤ Thank you Baylor Frisco
Business response:
Thank you for taking the time to share your feedback with us, Joselyn! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
This is the best hospital. The staff is extremely helpful and knowledgeable and kind. The ER and the nurses in Pre-Op make you feel like you are in the best care next to your Mom! The Business office was so helpful and quick. This hospital is what other hospitals (Especially the Dallas VA) should train at so then can learn how it should be done! ❤ Thank you Baylor Frisco
Business response:
Thank you for taking the time to share your feedback with us, Joselyn! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
Came in for this unbearable pain i’ve been experiencing, I was in mckinney baylor two nights ago, so they said no to new scans and when i asked for a mri was told no, that no one would do that (even though i was able to schedule one through my pcp while waiting at baylor to discharge) and on top of that was left in pain and never received anything even though I was told I’d get it. Doctor gave me his best “educated guess” on what was wrong. Got an attitude because I was texting while he was talking even though I told him it ... read more
They lost my COVID-19 test and so I had to cancel my procedure that I had scheduled for months and stopped taking medications 7 days ago to prepare for and when they lost it they said just reschedule your procedure, for a hospital to be this unorganized and lose any kind of Lab Tests shows in in-confidence and unorganized
They lost my COVID-19 test and so I had to cancel my procedure that I had scheduled for months and stopped taking medications 7 days ago to prepare for and when they lost it they said just reschedule your procedure, for a hospital to be this unorganized and lose any kind of Lab Tests shows in in-confidence and unorganized
I had a hip arthroscopy performed here, and it was by far the best facility I’ve ever been to! Worth the drive from Tyler to have my procedure done here. The staff was amazing with beside manner and any medical processes. The surgical team that assisted my doctor was top notch, and made sure I was fully taken care of. Would recommend this facility to anyone needing a sports or orthopedic surgery!
Business response:
Thank you for sharing your story with us, Lauren. We’re glad our team could provide comfort and support to you during this time. Patient experience is very important to us and we want you to know your feedback is greatly appreciated.
I had a hip arthroscopy performed here, and it was by far the best facility I’ve ever been to! Worth the drive from Tyler to have my procedure done here. The staff was amazing with beside manner and any medical processes. The surgical team that assisted my doctor was top notch, and made sure I was fully taken care of. Would recommend this facility to anyone needing a sports or orthopedic surgery!
Business response:
Thank you for sharing your story with us, Lauren. We’re glad our team could provide comfort and support to you during this time. Patient experience is very important to us and we want you to know your feedback is greatly appreciated.
THIS HOSPITAL HAS THE WORST BILLING DEPARTMENT IVE EVER DEALT WITH. I have done the research with Medicare and have told them how to fix the error and they are still incompetent. I should not have to research with Medicare!!! The phone system is useless and no one will follow up.
Business response:
Hi Katie, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.