Many of the reviews praise the staff for being kind, caring, and going above and beyond to make the residents feel at home and well taken care of. The staff are described as patient, compassionate, and genuinely caring about the residents' happiness and wellbeing.
The facility itself is described as beautiful, clean, and well-maintained with a pleasant and comfortable atmosphere. Residents enjoy the amenities and activities offered.
The food and dining options receive mixed reviews but some mention the meals being delicious and generous with a variety of options.
While most reviews are positive, there are some complaints about neglectful care, lack of cleanliness, and unprofessional or rude staff. Some mention issues with management and high staff turnover.
Memory care and assisted living services are praised for being individualized and meeting residents' specific needs. Families appreciate the peace of mind of knowing their loved ones are well cared for.