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Brakes Plus

4.6
573 reviews
|Auto Repair|Phoenix, AZ 85053

18415 N 35th Ave, Phoenix, AZ 85053

(602) 298-1516

https://www.brakesplus.com/

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About

Brakes Plus has two important assets, our employees and our customers. Our mission is to supply the customer with quality parts and world class service at a great price. From Alignments and Brakes to Oil Changes and Steering work, Brakes Plus offers complete auto repair services for every vehicle in your household. Visit your local Brakes Plus today for state of the art equipment, quality parts, friendly staff and FREE wifi while you wait at any one of our convenient locations. Or take advantage of our FREE shuttle to work or home! Trust Brakes Plus for all your auto service and maintenance needs. Visit any of our locations and receive the same quality work and excellent customer service. Sc

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Brakes Plus > Review link

Corey C. on BirdEye

2 months ago

04/05/2021, 18:30 PM
I was sold economy brakes that were supposed to be fine but not last as long as the premium. I drove off the lot and immediately it's making a loud squeaking noise. I give the car a week hoping it would go away and didn't. When I come back to brakes plus I am told the economy brakes are not good and I need the premium brakes and am forced to pay for the extra cost of these high end brakes. When I spoke to management he said that I made the mistake of not buying the premium and i should have known I was buying a low quality product if I couldn't afford the premium. Carl was pleasant to deal with, the manager was a bit of a jerk and the fact I was sold a product that was immediately defective and they took zero blame is a load of crap. I will never do business with this lowly establishment again and I suggest you don't either.
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