Boutique Toquade

Julien O'Keefe 

on Google

10 years ago

Ma conjointe m’avait commandé un cadre pour me faire une surprise. On lui avait promis des délais maximaux de un mois. Elle a laissé un dépôt. Nous devions continuellement appeler pour avoir des nouvelles pour se faire dire mile et une excuse. Finalement 4mois plus tard je suis allé en boutique pour me faire remboursé le dépôt et a ma grande surprise j’ai vue le cadre que nous attendions depuis 4mois sur un mur afficher a vendre!!!! Quoi que vous faite n’acheter riens qui n’es pas déjà en magasin!!!! 

Lyette Lawrence 

on Google

10 years ago

Ordered piece of furniture on March 8th 2015 with an 8-10 weeks delivery. After 15 weeks still no furniture in sight and have had all excuses one can think of. I left 3 messages from the owner and to date no phone call either. This company protects itself and their suppliers but do little for their customer. I guess they don't care about customer service. Nice store , nice staff but service sucks. If you go there look around but buy elsewhere. 

David D 

on Google

10 years ago

We ordered 2 chairs for our living room ($2900 purchase) in July 2014 and paid 30% deposit. Our contract stated that the chairs would be delivered within 8 weeks. After the 8 weeks had passed, we kept following up with the store owner and other employees about the status of our order. Every time, we kept getting the story that the chairs would be ready in 1-2 weeks. We were disappointed that no one from the store ever took the initiative to call us and give us an update. Finally the chairs were delivered at the end of Novemb... read more