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Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Bourne s auto were amazing. Not like those s other dealers where about 4 people would be running out to grab you.Everyone at Bourne s were great . To kim you were great.I mean really great. To you all 10 out of 10
Business response:
We think you are amazing as well Noel!Thank you for your business and amazingly kind words.We strive for 5 stars and thrilled we were able to provide you with the experience we expect from our team.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Dealer dose not negotiate price. charges 479$ Documentation fee! That must be why the car I was interested in has been on the website for 86 days
Business response:
Thank you for the opportunity to earn your business Keven.You are correct that our documentation fee is $479 and we do have "No Haggle" pricing.Some vehicles sell in the matter of days and some stick around for a little while, but we do price them aggressively based on market and Cargurus IMV.If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
I got a quickly response to my question.
Business response:
Thank you for taking the time to provide your feedback.It is our pleasure in assisting you with any questions you may have.If you have any further questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Short, sweet and very helpful
Business response:
Thank you for awarding us with 5 stars Zacheriah!It was a pleasure assisting you with your pre-owned vehicle needs.If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
The staff here are very personable and knowledgeable. The vehicle prices are reasonable and I like the fact that you can drive in and look at any car you want without being confronted by someone wanting to make a sale. There is no pressure but also no haggling. The price you see is usually the price you pay. Seems to be the theme with more dealerships these days. It's usually busy and they have a separate storage lot so call first if you see a vehicle online that you like.
Business response:
Thank you for taking the time to award us with 5 stars Rich.We are honored to have earned your business and your honest feedback.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
I look at this truck last week !I made the appointment at a certain time drove there and took me over an hour hit traffic . Then when I arrive at the dealer I was told that the truck was on the other parking lot .I waited another Half hour for the truck at this time I had mention to the salesman Carlos that I had made an appointment for 11:00 am the truck should have been ready then at this time he made another excuse that they were washing the truck and getting it ready .another half an hour went by the truck still not avai... read more
Business response:
I am sorry to hear about your experience and we disappointed we were unable to earn your business.It sounds like this truck was early in our reconditioning process and was not up to your standards or our standards for that matter.We apologize that you spent valuable time at our dealership and would do anything in our power to avoid a situation like this.I am disappointed that you felt as though you were lied to and mentioned there were other people being lied to, this could not be further from the truth.We have never lied to... read more
Amy contacted me right away and was very accommodating in setting up an appointment convenient to my schedule.
Business response:
Thank you for awarding us with 5 stars Jack!Amy appreciates your recognition and feedback.If you need anything at all please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Awesome, our daughter went the following day and bought another Cadillac. Our neighbors are also going to contact Bourne's.
Business response:
That is awesome!We are honored to have earned your family's business and your recommendation.If you need anything at all please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Good experience was very helpful
Business response:
Thank you for sharing your positive experience.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,447 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is closed now. It will open tomorrow at 9:00 a.m.
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