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Bourne's Auto Center

4.6

About this business

The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more

Location details

135 Belmont St, Rte 123, Washington, MA, 02375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.63,447 reviews
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Linda's profile image
7 years ago

Best car experience ever no hassle no bickering about prices it was soooo smooth!! Would recommend them for sure 

Business response:

Thank you for awarding us with 5 stars Linda!We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

mark's profile image
7 years ago

I went to see the car. It was dusty. The white paper mat they used for the floor mat was ripped and shredded. The was a rip in the leather dash, the rear view mirror was loose, and the center console box would not close. The sales person said "we have a guy to fix that stuff". When I got home, I could see the ripped leather in the photos of the dash. Busy place with good reviews but my experience was not positive. 

Business response:

We are sorry to hear that you did not have the experience that many of our customers have enjoyed.It is unfortunate that the vehicle was not to your satisfaction and we were unable to earn your business.As our Sales Associate said we would be more than happy to address those cosmetic issues and will do so this week.If we can be of any assistance please let us know.Good luck in your search for a pre-owned vehicle.Michael KelleyGeneral Manager 

Tom's profile image
7 years ago

Very Polite, nice to work with 

Business response:

Thank you for your 5 star rating and extremely kind words Tom!If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

Jbernabel's profile image
Jbernabel 
7 years ago

Great experience! My first time ever entering into a Car dealership to purchase a car and things definitely went better than I expected. They were very quick to respond to my emails. I knew right away this was the dealership I wanted to go to based on the reviews I had seen and the price of the vehicle. I came in an hour early for my appointment and was helped within a few minutes. I dealt with David who was the salesperson as well and Matt who is in charge of finance. The experience is like no other I walked in was offered ... read more

Business response:

WOW! Thank you for amazingly thorough 5 star rating of your experience at our dealership. We honored to have earned your business and high recommendation. The chill experience when entering our showroom and the quick response to your initial email is exactly what we expect from our team. I can almost guarantee David will be here for your next purchase as he has been with us for 13 years! In the meantime, if you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

Guru5W79X's profile image
Guru5W79X 
7 years ago

Great place, Sean Weir was great salesmen, no pressure...highly recommend dealership 

Business response:

Thank you for taking the time to award us with 5 stars!It was a pleasure assisting you with your purchase.We are honored to have earned your business and high recommendation.If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

GuruD7CC2's profile image
GuruD7CC2 
7 years ago

It was very quick and csm was explained in details about the car . Appreciated 

Business response:

Thank you for taking the time to award us with 5 stars!We appreciate your business.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

MJustine's profile image
MJustine 
7 years ago

Tricia was great 

Business response:

Thank you for awarding us with 5 stars!We could not agree more that Tricia is great.If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

jim's profile image
7 years ago

It was a great experience we love our new ford transit 

Business response:

Thank you for your business Jim!We are thrilled you are enjoying the Ford Transit.Let us know if you need anything at all.Thanks Again,Michael KelleyGeneral Manager 

GuruFMJ7's profile image
GuruFMJ7 
7 years ago

Super responsive and professional. 

Business response:

Thank you for awarding us with 5 stars!We appreciate your amazingly kind words.Let us know if we can be of any further assistance.Michael KelleyGeneral Manager 

Frequently asked questions about Bourne's Auto Center

How is Bourne's Auto Center rated?

Bourne's Auto Center has a 4.6 star rating with 3,447 reviews. 

When is Bourne's Auto Center open?

Bourne's Auto Center is closed now. It will open tomorrow at 9:00 a.m. 

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