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The Bon-Ton Stores is a regional department store chain operating more than 140 department stores and two furniture stores in more than 15 states from the Northeast to the Midwest under the Bon-Ton and Elder-Beerman names. The stores offer quality branded, moderate priced merchandise in apparel, cosmetics, shoes, accessories and distinctive home fashions, as well as exclusive private-label merchandise. The Bon-Ton maintains a niche in smaller markets, attracting customers seeking fashionable merchandise at competitive prices... read more
2801 E Market St Unit 3a, Ste 3A, Yorklyn, PA, 17402, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bon-Ton Stores Inc the CUSTOMER SERVICE +1 (805)- 41O 56OO Bon-Ton Stores Inc the PHONE NUMBER +1 (805)- 41O 56OO Bon-Ton Stores Inc the CUSTOMER SERVICE +1 (805)- 41O 56OO Bon-Ton Stores Inc the PHONE NUMBER +1 (805)- 41O 56OO Bon-Ton Stores Inc the CUSTOMER SERVICE +1 (805)- 41O 56OO Bon-Ton Stores Inc the PHONE NUMBER +1 (805)- 41O 56OO Bon-Ton Stores Inc the CUSTOMER SERVICE +1 (805)- 41O 56OO Bon-Ton Stores Inc the PHONE NUMBER +1 (805)- 41O 56OO
BonTons has filed for bankruptcy as of 2/6/18. http://www.bontonrestructuring.com/wp-content/uploads/2018/02/The-Bon-Ton-Stores-Inc.-Receives-Court-Approval-of-“First-Day”-Motions-to-Support-Business-Operations.pdf
Four transaction were made on-line differing by several dollars.01/30/2018 I contacted customer service on 01/31/2018 am to alert them to the fraudulent charges. They refused to cancel the shipping of the items to another person at an address in a state differing from the state I live in. This has resulted in loss of the funds as well as the expense to pursue this.
Awful and slow service. Paid a lot of money for shipping and the product came in and looked very different than what was depicted online. I sent it back and was told that a portion of my refund would be deducted for return shipping. It’s been weeks and I have yet to receive any refund. I’ve called twice and each time they had me on hold just to tell me I had to wait 7-10 business days. Called again and was told that management would get back to me within 5-10 business day. I placed the order December 3rd and it’s now January... read more
I have no problem with their stores, except that they are horribly understaffed. My COMPLAINT is that their web site is awful! Inconsistencies, incomplete instructions, error messages that don't resolve. Ordering is a nightmare with consistent problems with using a 'shopping cart' option (wouldn't let me add items), rejected rewards and coupon even when the coupon specifically states that they are able to be used. Called customer service (transferred 3 times) and ended up with talking to someone who was uninterested in my pr... read more
I purchased one Estee Lauder Advanced Night Repair (1.7 oz) from bonton online and received it today. It's fake!! I've purchased this product numerous times from esteelauder.com and I know how a real bottle looks like.
Online ordering issues with Boston Store. I had rewards cards expiring on Sunday so I placed an online order around 3:30pm on Sunday. When I tried to process the order, I received an error code that there was an issue processing my Boston Store charge card. I had a zero balance on my card with a $2000 credit limit. I closed out and tried to reorder again several times, however it kept giving me the same error code. I then noticed that my card had been processed each time but the order never went through. I couldn't contact a... read more
The management team and poor attitudes, scheduling, and just incompetentence. First night of labor day sale. No staff on in furniture Dept. Asked to speak a mgr. Stated someone could call next day. Asked if would honor discounts from tonight, said yes. But they called and wanted 10% more. I should have ordered online that night. Oh but good news is Goodwill sale will be better on Wednesday, okay waited was $10 more. So I just did it: our order was supposed to be in on Friday 15th. And would call with delivery time. Okay husb... read more
This review is in how the Herbergers chain co-coerces people into a "rewards card" when in fact they are pushing them to get signed up for a credit card. All kinds of coupons are presented and a smoke and mirrors campaign goes into affect at the checkout, here.. apply for this rewards card and get $x.xx off your purchase and this many rewards after your purchase. Not once was the term "credit card" used and in the hustle and bustle of Holiday shopping they were pushing people through and signing them up left and right. Comen... read more
Bon-Ton Stores Inc the has a 3 star rating with 86 reviews.
Bon-Ton Stores Inc the is closed now. It will open at 9:00 a.m.
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