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4805 Outer Loop, Louisville, KY, 40219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Awful experience. Ordered a mattress from them WELL in advance of my apartment move in date, set delivery for the day I got the keys. Two days before, we still hadn’t been notified that it had been shipped, started calling customer service with basically NO answers. After two days going back and forth from talking to Bob’s and FedEx, We finally got through to someone the DAY OF when it wasn’t delivered but also told someone would let us know where it is within 24 hours. Turns out it never left Chicago, but we were told it wo... read more
July 7 I ordered a mattress to be delivered to my daughter’s new apartment the day she was to start moving in July 15. Still no FedEx tracking number and everyday I am being told by Bob’s customer Service to wait 24 hr for contact from FedEx. I have talked with about 10 people on phone and text. DO NOT ORDER ONLINE it is looking to be a scam.
Great experience! Our sales associate, Jasmine, was so helpful.
Bob's Discount Furniture and Mattress Store has a 4.6 star rating with 3,010 reviews.
Bob's Discount Furniture and Mattress Store is closed now. It will open at 10:00 a.m.
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