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BMW Financial Services NA, LLC.

1.5

About this business

Established in 1993, BMW Financial Services offers a variety of lease, retail and financing options for the purchase of new and pre-owned BMW cars and motorcycles in the state of Utah. Its subsidiary, BMW Bank of North America provides credit card services. The company has a partnership with Liberty Mutual Insurance Company to offer a personal insurance program. BMW Financial Services serves customers in the United States and Canada from its National Customer Service Center in Ohio, and administrative offices in New Jersey. ... read more

Location details

5550 Britton Pkwy, Columbus, OH, 43026, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.578 reviews
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Dustin J.'s profile image
Dustin J. 
on Birdeye

4 years ago

BMW Financial has lost my $55,506.83 payoff certified funds check for a week now! The representatives and supervisors don’t seem to care or aren’t doing anything about it. I am getting the run around from representatives and supervisors. They are not willing to escalate this severe problem or make this any kind of priority. I have been on the phone with them for 15 hours over the last 3 business days. Mostly on hold. Not at all what I would expect out of BMW. This is a really big deal for my life because that was all the mo... read more

Fernando M.'s profile image
Fernando M. 
on Birdeye

4 years ago

I’m writing to complain about how BMW Financial Services demonstrated disrespect and completely disregard for a potential client time and money. I’ve been a client of AUDI and Mercedes without any issues whatsoever and my recent experience with BMW is the complete opposite. I applied for a lease assumption REF number 4003434188 my first email being on July 10th. I sent an individual application mentioning I wanted to do it under my business instead which I mentioned to your current client. After not receiving any answer fro... read more

E A.'s profile image
E A. 
on Birdeye

4 years ago

Their methods are brutal, rigid, cold, insensitive, unyielding. I realize that the excellent customer service associated with the BMW brand has zero correlation with BMW Financial. And although I will continue to be a loyal BMW customer, I WILL NEVER GO THROUGH BMW FINANCIAL AGAIN. 

Frequently asked questions about BMW Financial Services NA, LLC.

How is BMW Financial Services NA, LLC. rated?

BMW Financial Services NA, LLC. has a 1.5 star rating with 78 reviews. 

When is BMW Financial Services NA, LLC. open?

BMW Financial Services NA, LLC. is closed now. It will open tomorrow at 9:00 a.m. 

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