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BMO Bank of Montreal

2.9

About this business

Location details

5594 Cambie St, Vancouver, BC, V5Z 3Y5, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 7:00 p.m.
Fri9:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.919 reviews
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P W's profile image
P W 
on Google
5 days ago

Every single time we visit the BMO on Cambie, the experience is disappointing. There’s a lady near the front who is consistently unpleasant and unwelcoming. She never smiles, makes no effort to be approachable, and even when assisting clients, she comes across as cold and unhelpful. At times, it even seems as if she’s looking down on you, which makes the interaction feel even worse. It feels like she doesn’t want to be there, and it really reflects poorly on the branch as she’s one of the first people customers interact with... read more

jasreen kaur's profile image
jasreen kaur 
on Google
7 months ago

I am deeply disappointed with the services I received, or let's just say I didn't receive them. I had an appointment with Linus to increase my line of credit. I provided the documents, and what was missing was provided the very next day. This was on December 12th. I was told it will take 2 weeks max. I have asked for an update 3 times. Called twice and left a voice-mails as well, and there is absolutely no update, no reply, no follow-up. It has been a month now and still there is no response. I will not be coming back to BMO... read more

Melody Tsai's profile image
Melody Tsai 
on Google
7 months ago

My partner and I were looking for a mortgage pre-approval and was recommended a contact at this branch under the impression that he was a mortgage specialist. He asked minimal questions, did not request any forms, and didn't tell us any rates. As this was our first experience with getting a pre-approval, we thought this was normal. The only notification we got for our "pre-approval" was an email stating we were pre-approved. We continued property searching under the impression that we were pre-approved. When we had an accept... read more

xu zeng's profile image
xu zeng 
on Google
8 months ago

My fund manager is Will, and he is extremely professional and patient. He manages my fund with great care, and I highly recommend him to everyone. This is why I make the effort to drive all the way from BBY for regular reviews. I trust him completely to manage my investments, and I feel very confident and at ease with his expertise. 

chris singh's profile image
chris singh 
on Google
8 months ago

I had the pleasure of working with Jasper Liao, and I have to say his service was exceptional! He was very professional and quick, making the entire process smooth and stress-free. Compared to the service I’ve experienced at the Marine Drive location, Jasper truly stands out. Highly recommend seeking him out for top-notch service! 

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Frequently asked questions about BMO Bank of Montreal

How is BMO Bank of Montreal rated?

BMO Bank of Montreal has a 2.9 star rating with 19 reviews. 

When is BMO Bank of Montreal open?

BMO Bank of Montreal is closed now. It will open at 9:30 a.m. 

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