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Bluemercury

2.8

About this business

Location details

680 N Bank Ln, Lake Forest, IL, 60045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.819 reviews
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Claire Herbert's profile image
Claire Herbert 
on Google
a week ago

Seriously the worst customer service I have ever experienced at a makeup store, let alone one that is supposed to be very high end! I went in to look at the Victoria Beckham range; I was interested in the new foundation, the kajal liners, and anything else that took my fancy. I was bombarded by several people asking if they could color match me. In my experience, a classy establishment allows people through the door before attempting a hard sell! I expressed my interest in the VB foundation but was told it was drying by the ... read more

R Olson's profile image
R Olson 
on Google
7 months ago

Worst customer service I’ve ever experienced the sales ladies have such an air about them. Unless you look like 1 million bucks good luck getting any help the way they even look at you is deplorable. I completely agree with a lot of the other reviews on here about the store. The sales people are awful and they have a way of making you feel like you’re nothing despite the fact that you probably are willing to spend a lot of money in their store Today I went to find a good body lotion. I got about 1.5 seconds of their attentio... read more

Aaron Sagramsingh's profile image
Aaron Sagramsingh 
on Google
a year ago
M Zeller's profile image
M Zeller 
on Google
2 years ago

Deplorable and hurtful. My daughter shops regularly in there, despite the consistent bitter environment. Ever so polite and staying in her own world to be able to ignore, uponmy reques, the garbage of personalities who work there - this most recent time she was making a purchase as she waited at the counter for the old (most bitter of them all) lady with glasses to finish the transaction, my daughter looked toward the jar of samples, to see if she recognized one we're considering. The lady caught her eye, as if to be a warde... read more

Izabela Soltycka's profile image
Izabela Soltycka 
on Google
2 years ago

Not friendly. I'm not coming back to this locations. 

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Frequently asked questions about Bluemercury

How is Bluemercury rated?

Bluemercury has a 2.8 star rating with 19 reviews. 

When is Bluemercury open?

Bluemercury is closed now. It will open at 9:00 a.m. 

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