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Bluemercury

2.9

About this business

Location details

680 N Bank Ln, Lake Forest, IL, 60045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.926 reviews
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hanna protskiv's profile image
hanna protskiv 
a week ago

If I can- I would put -100 (minus 100)experience. One day I come to try VB parfum and the moment I come in after my morning run everyone(who works there) was staring at me. Only one girl was nice to me, I don’t remember her name, but she was from Europe(maybe Moldova). Next day, I come with my girl friend to buy a present for our other friend and while one associate was packing our present, the other one (associate) come and told: “does this one buying smt because she was here yesterday “. I never ever was having this experi... read more

Tejal P's profile image
Tejal P 
4 months ago

Not what I expected but I wasn’t surprised with the experience! The only reason I even considered coming to BlueMercury is cuz Sephora, and Nordstrom didn’t carry a specific brand in-store I was looking for and to purchase a face wash that was out of stock and I avoided coming into this store until now. Tiny store with tiny attitude- I walked around to check what brands they had, and then some lady (I didn’t even see if any SA were wearing their name tags) asks me if she can show me something…I thought it was a SA grab but a... read more

Olga Olga's profile image
Olga Olga 
5 months ago

I came to Bluemercury to buy a serum, and April was incredibly helpful. She took the time to check the expiration date for me and answered all my questions. Her attention to detail and friendly attitude made the whole experience wonderful. Thank you for the great service! 

R Olson's profile image
R Olson 
8 months ago

Just want to give an update. I decided to try going to this location again today and I have to say I had an amazing experience. I want to give a shout out to Lucy and another girl that was helping us, but I forgot her name. They really treated me kindly and like I matter , I’m glad to see that some changes have been made at this location. I will definitely come again and hopefully I get to work with Lucy and the other reps that are kind and don’t judge people simply based on their appearance. ……….Worst customer service I’ve ... read more

John Revenaugh's profile image
John Revenaugh 
9 months ago

Just a special place. The donuts and pastries are amazing 

Frequently asked questions about Bluemercury

How is Bluemercury rated?

Bluemercury has a 2.9 star rating with 26 reviews. 

When is Bluemercury open?

Bluemercury is closed now. It will open tomorrow at 9:00 a.m. 

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