Blue Dog Business Services

Sarah Crouse 

on Google

2 months ago

I first requested to close my account in January 2026. Fortis didn’t respond until February 16, and I received written confirmation that my account was closed on February 27. Despite that confirmation, Fortis continued charging me more than $170 per month for a service we haven’t used since October 2025. As of July 2026, the charges are still continuing. My emails to Deon Swails and Chris Boharic have gone unanswered, and phone support has been unable to resolve the issue beyond creating support tickets that never seem to go... read more

Mike E 

on Google

4 months ago

After closing my account, they are charging me $93.84 a month when I did not process any credits cards with them. That is the normal fee on top of the around 5% charge on every card. There are many better options then Fortis. 

Mike E 

on Google

6 months ago

I keep getting a PCI non compliance fee charge even though I am compliant. Going to switch to a more reliable processor. My fees are over 5%. Not worth the hassle. 

J. Ann 

on Google

10 months ago

I would HIGHLY recommend finding a different processor. We integrated Fortis three weeks ago after their many many calls to get our business. The software doesn't work perfectly, but that would not be the bigger problem is that their customer service is all but absent. Every time we get glitches or error codes, we spend days trying to get ahold of customer service, email after email, phone call after phone call. I am currently on day three of messages and phone calls with zero response. We are now nearing end of month and du... read more

John 

on Google

a year ago

AVOID! The monthly fees became exorbitant. Almost $750 a year when I am a home side-business, and was only doing about 20 transactions a year. When attempting to cancel, I was still charged several months later. I went with Chase and Authorize.net as a GunDealer. I am charged $0 monthly, and still have 2.9%-3.1% fees on the transaction. I am able to accept payment online and through online vendors like GunBroker.