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We specialize in non emergency medical transportation (NEMT), school transportation and regular taxi transportation!
4812 Park Glen Rd, St Louis Park, MN, 55416, United States
Get directionsMy 15 year old daughter used this service for medical transport to her partial hospitalization program. We used them for roughly a week without much incident (only one cab driver left her before she could get down for the return ride). However, the last day we used their service it was one problem after another and turned into something incredibly horrifying for a mother and a child with PTSD. First the driver didn't start his trip to pick her up until 7 am, which was the pick up time. Then he could not find our home. I sat ... read more
Business response:
Hi Jakki, I left you a voicemail on this. Hopefully that clarified some things. I have also blocked the driver from picking up your daughter again as I do not want her to feel any PTSD of any sorts. We do monitor all drivers via camera if need be and all drivers are finger print background checked and monitored.
Clean vehicle, Kind driver and safety first. The driver was safety conscious.., which made for a perfect ride.
Business response:
Thank you so much for sharing *****!!
I broke my acle recently, after hoping to the cab in 6dehees weather my driver told me wouldn't help me and to "call another company that gives a ****. I spend about $70 a day with you I'll call my insurance company and telling the thousands. Of people that use you
Business response:
Hi *******, I am so sorry to hear a driver talk to you in that manner. If you send me the information fo the trip, we can pull the footage and be sure to handle it internally. We are a curb to curb transportation company and are not allowed to help or touch anyone as our insurance frowns on it in case something happens while a driver is doing so. You can reach me directly at ********************************* and let me know trip dates/pickup address so I can pull footage right away.
Taxi driver was great tonight. He did what I asked him to do. I had my PCA client in cab and had driver take him to motel in st.paul and make sure that he got in his wheelchair and inside before he left. Thank you
I think blue and white taxi has got to be one of my favorites I like the fact they text me when on the way and call when they arrive I've lever been late for an appointment and I'm never left outside waiting for them I'd give them 6 stars if I could. 100% recommendation and I'll continue using this company in the future.
Business response:
Wow, thank you so much ***!!! That means a lot.
Just called this company to book a cab for tomorrow and the lady on the phone didn't answer the phone hello blue and white taxi and was very very rude
Business response:
Hi Kim, I am sorry if one of my members was rude. If you give me your phone number and date/time you called I can pull the recording. You can always use our app Ride Sure USA or book on our website for a discount.
They don’t know how to drive, any of them. They are always on their phone. I have almost been in several accidents because they cut semi drivers off waiting to get on 494 west from 35w South. They are never on time and right now my daughters ride is 1 hour and 5 minutes late to pick her up, she is late for her mental health class and the phone just keeps ringing and ringing and nobody is answering ur. They also are fraudulent benefiting off of the insurance company. Oh and they accept rides and then they sit in the same loca... read more
The driver ran the time meter and lagged in my parking lot to run up to $4 and then sped. When I feared my safety he told me he wouldn’t let me out so I jumped out the car. He then followed me down the street, put his car in front of me and I had to call 9-1-1- because of his freakish behavior. Then he told the police he wanted $10 more! I didn’t even get to my destination! He showed us the meter and it was still running in front of us! I gave him $5 to leave me alone! When I wrote a bad review Jeremy the manager kept emaili... read more
Business response:
Hi ******, you are right I did pull the video to validate the story. I am not sure if it was an oversight on your end, but a taxi meter is both time and meter. It takes quite a long wait to jump to $4. When the driver was driving you, you jumped out at a stop light, which is theft of service. The cops did arrive and sided with the driver because you owed money for the services provided. If you want a flat rate you can always book online for one flat rate.
******** ****** was very friendly, very professional and a sound, competent driver!! He conversed with me all the way home and seemed genuinely interested in what I had to say!!! He's among the best cabbies I've ever met!! I really want to ride with him again!!!!!
Business response:
Wow, that is so great to hear. He actually is one of our newest drivers so that is amazing to here. I am going to put this in his file and give him a call. Thank you for letting us know.
Blue and White Taxi has a 4.3 star rating with 2,416 reviews.
Blue and White Taxi is open now. It is open 24/7.
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