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Blackbaud, Inc.
- Technology
- Charleston, SC
About this business
Location details
65 Fairchild St, Charleston, SC, 29492, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fundraising platform for the Heritage Foundation and the NRA.
Original Review from 2021: 1 star Updated 7/13/26 Five years ago, I reviewed Blackbaud with one star. This was in direct response to the data breach, and how the communications from Blackbaud downplayed the incident (they revised them later). Since then, I do feel like the company has taken a strong approach to security while investing heavily in upgrading their technology and collaboration. Changed to four stars.
I rarely review businesses but the public deserves to know the TOTAL FAILURE OF BLACKBAUD CUSTOMER EXPERIENCE. Here is our story: We operate a non-profit that was founded after our daughter was tragically taken from us by an impaired driver in 2019. As a result, we help others who are dealing with similar, difficult & tragic circumstances. As Blackbaud purports to offer software solutions for entities like ours, we purchased an expensive (for a non-profit like ours) software solution from them in 2023. That is were this stor... read more
I cannot imagine a worse company to work with. I've been stuck with them for 7 years and finally breaking free. Their accounting software simply does not work. Besides the fact that you can't trust the ability to simply log in, you also can't trust the information in reports. At one point, the same report run by 2 users was millions of dollars off, and when a support ticket was opened, the response was that they already knew about the problem and had been working on it since the prior day. There was no outgoing communication... read more
Frequently asked questions about Blackbaud, Inc.
How is Blackbaud, Inc. rated?
Blackbaud, Inc. has a 3.3 star rating with 33 reviews.
When is Blackbaud, Inc. open?
Blackbaud, Inc. is open now. It will close at 6:00 p.m.
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