BigSteelBox

Dodge85 “Dodge123” 

on Google

2 months ago

I give 2 star rating because the two containers that I have rented for almost a decade, I had asked to purchase the units, and was told I would receive a call the next day. When I had to call back because I didn't hear from anyone I was told no, they can not sell them to me at this time, and if they did sell me a container that it would be at there next asset sale and it wouldn't be that container, and it will be at no discount( full price ). At the current rental for one container, for the length I have had it, the total I ... read more

Cypress Cleaning Masters 

on Google

4 months ago

"Great experience with this storage company! The steel storage units are solid, secure, well kept, and gave me a peace of mind knowing my belongings were well protected, The staff were friendly, professional, and very helpful throughout the process. Highly recommend!" 

Melody Cournoyer 

on Google

4 months ago

I rented a container from BigSteelBox for several months and overall the service itself was fine but nothing spectacular. However, I was very disappointed to learn that they do not prorate billing. I had just paid for a new billing cycle and only used the container for 7 days before arranging pickup, yet was still charged for the full month with no refund for unused time. What was most frustrating is that this was not clearly explained when I booked the pickup. Had I known I was paying for the full month regardless, I would ... read more

Richard Begin 

on Google

6 months ago

I dealt with several people initially, which was annoying, even though on each call, each individual was very polite and wanting to help. The repeated calls were by reason of the BSB invoice not having a street adddress for delivery of the box, or a correct postal for mail. Repeated atttepts were made to send the same incorrect invoice, until Braydon Halloway came along. By this time, I was frustrated but Brraydon remained calm, positive and eventually redid the invoice with the correct residential and postal addresses. I t ... read more

Patrick Spinks 

on Google

9 months ago

I ordered a container from Big Steel Box with the explicit instructions that I needed to be present on delivery for correct placement. This was clearly stated in the work order. Container was delivered without me present & placed facing the wrong direction. I have spent three weeks trying to get this moved (during which I can't use the container) as I can't properly access the doors to load directly to/from a vehicle. Big Steel Box has refused to be accountable & will only turn the container 90degrees if I pay them another $... read more