This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Biggs Limited
- Gift Shops
- Richmond, VA
About this business
For over 34 years Biggs Ltd has provided the finest gifts and home decor for discerning tastes.
Location details
Fashion Mall, 9200 Stony Point Pkwy Suite 126, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I recently ordered two Franz Collection teapots from Biggs' online store. I was impressed by their responsiveness throughout the order process, and the teapots arrived safely and undamaged. The shipping was handled with great care and professionalism.
Not good customer service. A very nice tea kettle with hearts on it in the store window caught my eye. I went inside. No other shoppers were in the store, so I was waiting to be greeted. It wasn’t until I made my way back to the register that someone acknowledged me. The tone wasn’t inviting. I took a chance anyway and asked a question about a purse and the answer that was given was, again, not in a good tone and a little condescending I felt. I liked the items in the store but not spending money where people aren’t welcomin... read more
Outstanding customer service!! I contacted the company regarding a retired superman Myriad that was impossible to find! I was lucky enough to be warmly greeted on the phone by the owner Jim Biggs. This guy could not have been nicer. I told him how important this piece was and he told me he was calling his contact to track down this piece. The next day he calls me with GREAT news that he tracked down 1 superman myriad!!! It was at Swarovski and he arranged for them to send it. The entire process took a couple weeks from shipp... read more
Outstanding customer service!! I contacted the company regarding a retired superman Myriad that was impossible to find! I was lucky enough to be warmly greeted on the phone by the owner Jim Biggs. This guy could not have been nicer. I told him how important this piece was and he told me he was calling his contact to track down this piece. The next day he calls me with GREAT news that he tracked down 1 superman myriad!!! It was at Swarovski and he arranged for them to send it. The entire process took a couple weeks from shipp... read more
Biggs's customer service is amazing. I broke a glass at a party and needed to replace it. Jim Biggs tracked the glass down—there was only one left—and phoned to let me know it was available. When there was a small glitch in placing the order online, the online chat link resulted in a real person (Jim himself) who could answer my questions and make it all work. I'm on the other side of the country, but Biggs is now my go-to for gifts.
Frequently asked questions about Biggs Limited
How is Biggs Limited rated?
Biggs Limited has a 4.6 star rating with 36 reviews.
When is Biggs Limited open?
Biggs Limited is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com