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Grenville and, Curtis St, VIC 3350, Australia, Curtis St, Ballarat Central, VIC, 3350, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
Nothing about the actual store but more so of the computer AI thing on the phone. I rang up to see if I could speak to someone to see if a product was in the store. But I couldn't even get to speak to anyone because the lady computer said that no one could help me with that and the best way to check to see if it was in stock was online... Like not everyone has the ability to check online and because I was coming from another part of town I just wanted to see if it was in stock before driving all the way to the store.. luckil... read more
Improved. The safety vests are not a uniform but it does make it easier to find staff.
Happy to take customers money online, but when the product is suddenly "sold out", they refuse to help by transferring from another store. The store was closed when product was purchased online, so no sales could've been made, and pick up was for the next morning. Maybe do better stocktakes, or prioritise orders that have already been paid for. I even offered to pay shipping. But was told no transfers, no shipping. I live 2hrs from the nearest store with the product available.
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BIG W Ballarat is open now. It will close at 7:00 p.m.
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