Big Ear

Luther Nussbaum 

on Google

4 weeks ago

It's been two months since I ordered my Big Ears. No place does it say that it will take months to get a product when ordered. It's July 28th from an order placed June 1 and my ear buds are not yet in my possession. They have been in my city's post office for 3 days, but still not here. If you order, expect at least two months to get your product. 

Cheryl 

on Google

2 years ago

I've been happily using Big Ear custom earplug headphones for many years. While I love the product and the build quality, I've completely lost confidence in Stone Hood and the Big Ear company. I ordered a new pair of custom Big Ear earplug headphones in 2021 and paid for an inline speaker option so I could use them with my phone, as well as for listening to music while I work. When they finally arrived there was no inline speaker included. Rather than remake them, Stone sent me a blue tooth accessory instead. It was a nice g... read more

Roy Reuter 

on Google

3 years ago

First off...customer service is AMAZING. They should be teaching a master class or Ted Talk on customer service. I had a pair for riding my motorcycle that lasted me 11 years until I accidentally broke them. I called to see if they still had my mold on file (which they did). I was told they could repair them for me but I wanted to upgrade. We spoke about a few options and I went with a dual transducers set up along with the harder plastic ear piece. My previous set were the softer runner kind with single transducers. WOW wha... read more

Mary Gary 

on Google

4 years ago

These custom earplugs work great! I've been using them for work and I haven't had any trouble with them. They're comfortable to wear for most of my work shift and they are worth every buck.