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Big Bend Telephone Company
- Telecommunications
- Alpine, TX
About this business
Location details
808 N 5th St, Alpine, TX, 79830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CSR agent was incredibly rude and kept repeating statements like a robot. BBT is no longer supporting coax customers and will drop your account if you refuse fiber.
Our business has had no internet for over a month and they have no answers as to why no one has gone out and serviced. I keep being told someone will call me to arrange an appointment and nothing. No one seems to know anything. Terrible customer service.
The Office and especially the Technician worked very diligently to get me set up ...transferring me from cable to fiber optic. The technician was extremely polite, friendly and knowledgable.
New customer, been with them a week. 1gb package for internet and I have latency issues every evening. Unusable internet after 7pm. I tried contacting today, one email from Lezley (plant operations) at start of day dismissively putting me on hold until a tech reaches out to me. No news by end of day. I’ll update rating and review as problem progresses.
Frequently asked questions about Big Bend Telephone Company
How is Big Bend Telephone Company rated?
Big Bend Telephone Company has a 3.9 star rating with 42 reviews.
When is Big Bend Telephone Company open?
Big Bend Telephone Company is open now. It will close at 6:00 p.m.
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