Bi-State Development / Metro Transit

Katherine Edwards 

on Google

3 weeks ago

Went to the Black Rodeo today. Metro was servicing the track on the red line between Grand and Forest Park. Shuttles were provided to transport riders from one stop to the next. So, why did the 1st shuttle driver drop several riders at a non-working Metrolink station? Why did the returning shuttle driver missed the station entirely? From North County, it took us 2 hours to reach midtown. The return trip took 2 hours, 15 minutes. I'll also call in to complain about the service! 

M Nelson 

on Google

7 months ago

2 because the sanitation of any bus should be top priority with high traffic. North City and North county residents are marginalized and in need of more buses on the 40 N Broadway routh NB and SB...and also the 41 Lee. I was the resident that advocated to keep the 174X though it was split between the two; the buses are uncomfortably packed on the morning between 6:00 am and 8:00am. Think of N Broadway as you do the 70 Grand routes. **ANY CLOTH SURFACE SEATING NEEDS TO BE DEEP CLEANED AND DETAILED...IF NOT REMOVE THE BUSES WI... read more

Nate 

on Google

8 months ago

Most of your drivers are nice and considerate, but here lately several of the Illinois drivers between Caseyville and the Collinsville bus station have been acting strange and not only not following their routes properly but also not paying attention to their arrival/departure times AT the Collinsville station. Drivers also need to slow down, manage proper breaking at stop signs and also manage their time better when arriving/leaving a station. Thank you for being professional with the service you are getting paid to provide... read more

Tabitha Henderson 

on Google

8 months ago

I am sick of this company. I made mutiple complaints on ine bus driver and they haven't done anything about it. When they called for a followed up they let ring one time, before you can pick up. That ok, I'll just relate the video footage of my child being talk to crazy from number 1 bus driver. Since you guys ine to do half ahh job.