Bi-State Development / Metro Transit

M Nelson 

on Google

3 months ago

2 because the sanitation of any bus should be top priority with high traffic. North City and North county residents are marginalized and in need of more buses on the 40 N Broadway routh NB and SB...and also the 41 Lee. I was the resident that advocated to keep the 174X though it was split between the two; the buses are uncomfortably packed on the morning between 6:00 am and 8:00am. Think of N Broadway as you do the 70 Grand routes. **ANY CLOTH SURFACE SEATING NEEDS TO BE DEEP CLEANED AND DETAILED...IF NOT REMOVE THE BUSES WI... read more

Nate 

on Google

3 months ago

Most of your drivers are nice and considerate, but here lately several of the Illinois drivers between Caseyville and the Collinsville bus station have been acting strange and not only not following their routes properly but also not paying attention to their arrival/departure times AT the Collinsville station. Drivers also need to slow down, manage proper breaking at stop signs and also manage their time better when arriving/leaving a station. Thank you for being professional with the service you are getting paid to provide... read more

Tabitha Henderson 

on Google

3 months ago

I am sick of this company. I made mutiple complaints on ine bus driver and they haven't done anything about it. When they called for a followed up they let ring one time, before you can pick up. That ok, I'll just relate the video footage of my child being talk to crazy from number 1 bus driver. Since you guys ine to do half ahh job. 

Lenae Nelson 

on Google

10 months ago

We deserve clean seats....this is terrible 16 to Shrewsbury and I know your agency gives Kirkwood routes better transit buses, cleaner, definitely working scan stations since we pay for qr codes. Please hold paid staff accountable because when I applied I was manipulated 🥀 CLEAN OUR BUSES PLEASE. COVID WASN'T THAT LONG AGO. 

David Johnson 

on Google

a year ago

These guys are garbage. Bus drivers on more than one occasion have looked right at my autistic brother and driven on past and its happened on the last bus of the day several times, leaving him stranded at 1130 pm at night and having to be picked up. Calling gets nothing done. They really do not care.