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BH-USA
- Retail
- Lakeport, TX
About this business
BH-USA manufactures and distributes boat lifts, boat lift hoists, boat lift motors, boat cradles, docking and anchoring, mooring, marine, boating and outdoor fun products.
Location details
2368 N Fm 2087, Lakeport, TX, 75603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The fact that I have still not received items that were ordered over 3 weeks ago and both packages have been damaged during shipping is absolutely ridiculous. I asked for the 2nd package to be put in a box as the items are almost 4lbs but instead were placed in a yellow envelope yet again and both time the items have been lost in shipping. The simple fact that I have to request it be put in a box in the first place just shows incompetence. And then the fact that now we have lost a customer because of someone else’s incompete... read more
Sent me the wrong part needed to fix a boat lift motor this company sells. Refused to make it right. Was unable to speak with supervision, while my boat lift/boat spent unnecessary time in salt water. Recommend taking business elsewhere.
Placed an order for pick up as the shipping was stating 7 days for hot shot. Called to confirm pick up for the next day. Said they had not started our order and it wouldn’t be ready for a week. They informed me I could cancel my order and re enter it and the items they had in stock could be picked up. When I asked why they wouldn’t let me pick up everything minus the 1 item that wouldn’t be ready. They transfered me to another guy and he proceeded to tell me that if I replaced the order it would go to the back of the line an... read more
--- update (1/31/2025) --- The company made an easy return (paid the return shipping costs and provided the return label), therefore I am bumping up this review from 1 to 3 stars. However, here is the exact timeline: I placed the order on 12/14/2024, with the delivery estimate of 12/20, which was critical to me and the project I was working on. I spoke to BH-USA customer support 3 times since I placed the order: - 12/17 was told that they had an inventory and my order will be shipped out on 12/18 and delivered by 12/20 - 12/... read more
When the bh-usa customer support promise you to ship or deliver your order by certain date(s) - this means nothing. It took multiple calls to find that simple truth. I suggest to avoid this company and use some other reliable supplier.
Frequently asked questions about BH-USA
How is BH-USA rated?
BH-USA has a 4.8 star rating with 420 reviews.
When is BH-USA open?
BH-USA is closed now. It will open on Monday at 8:00 a.m.
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