Bexley Travel Service

TP5 

on Citysearch

14 years ago

What a great experience! – I have worked with Bexley Travel twice now with excellant results. The staff is both helpful and courteous. They offer professional advice. They have booked two trips for me now, and I have been very pleased! I have also appreciated their emphasis on finding the best deals available. 

mstiff 

on Citysearch

15 years ago

Customer Service is Lacking – I recently tried to book a cruise with my entire family through this company. After paying my deposit I received my bill in the mail and my total was significantly higher than the price that I was quoted. I discussed this with my family to find that the travel agent had made a "mistake" when quoting us our totals over the telephone. I NEVER received a call from anyone at the company explaining the increased fee. The bill simply stated deposit amount paid along with the remaining balance. No desc... read more

specialk9991 

on Citysearch

15 years ago

World'sworst travel agent? – In mid-March, I contacted Bexley travel to book a vacation to London in the UK. All that I intended to use the agent for was to book airfare and a hotel for my week's stay. The airfare was not a problem, and the agent booked it without a fee, as she would be compensated by the airline. When it came time to pick a hotel, I had chosen a hotel that she would not be able to collect any commission on, so I had to pay her fee in order to have it booked for me, this was not a problem at the time. About ... read more