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Better Business Bureau Serving Eastern North Carolina

3.2

About this business

Location details

5540 Munford Rd #130, Raleigh, NC, 27612, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.2115 reviews
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Saniya Teague's profile image
Saniya Teague 
on Google
3 weeks ago
Dorothy Zimmerman's profile image
Dorothy Zimmerman 
on Google
2 months ago

Re: USA Insulation of Raleigh 1. They have you sign a 7-page legal document that gets them off the hook for doing a bad job. BEWARE! 2. A team of men came 4 weeks early. The salesman said, "I came on my day off to help the men." Why would he come on his day off? And why would the men need his help? 3. A company who puts insulation in the walls of a house should be VERY experienced with taking off and putting the siding back on without damage. The inexperienced men who came made several small dents in our siding. They are ver... read more

Danil Koudlo's profile image
Danil Koudlo 
on Google
2 months ago

After filing a detailed complaint (#22506677) with extensive documentation showing a contractor who explicitly stated "I'm not coming back to do any further work" after receiving 90% payment ($153K), BBB Eastern Carolina still classified this as "adequately addressed" - directly contradicting their own published standards. When I repeatedly asked how refusing to complete contracted work constitutes an "adequate" response, both the complaint specialist and CEO Mallory Wojciechowski avoided answering this straightforward quest... read more

Danil Koudlo's profile image
Danil Koudlo 
on Google
3 months ago

After filing a detailed complaint (#22506677) with extensive documentation showing a contractor who explicitly stated "I'm not coming back to do any further work" after receiving 90% payment ($153K), BBB Eastern Carolina still classified this as "adequately addressed" - directly contradicting their own published standards. When I repeatedly asked how refusing to complete contracted work constitutes an "adequate" response, both the complaint specialist and CEO Mallory Wojciechowski avoided answering this straightforward quest... read more

Soulman's profile image
Soulman 
on Google
3 months ago

I pay a monthly premium and can never get these people to answer or return our business calls, trying to cancel our account with them and they are ducking us, I had other business people years ago tell me they are not what they seem or say the represent. So sorry people won't be honest and forthright, but the love of money has become the way of life for many these trying times. 

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Frequently asked questions about Better Business Bureau Serving Eastern North Carolina

How is Better Business Bureau Serving Eastern North Carolina rated?

Better Business Bureau Serving Eastern North Carolina has a 3.2 star rating with 115 reviews. 

When is Better Business Bureau Serving Eastern North Carolina open?

Better Business Bureau Serving Eastern North Carolina is closed now. It will open tomorrow at 8:00 a.m. 

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