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Better Business Bureau

4.3

About this business

Location details

4417 Beach Blvd, Ste 202, Jacksonville, MO, 32207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.347 reviews
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Louise Iyengar's profile image
Louise Iyengar 
recommend  Recommended
4 years ago

I really appreciate the work the BBB of Northeast Florida did on my complaint! I had trouble because I ordered a gift card from nbastore.com on August 18, and by Sept. 4, it still hadn't arrived. Customer service was giving me the run-around after a number of calls, neither reissuing a gift card nor refunding my money. There was also no package tracking number nor any evidence of the card's being sent. Almost as soon as I contacted the BBB, a complaint was sent to the company and my credit card was given a refund. The BBB wa... read more

Sandra Salley's profile image
Sandra Salley 
recommend  Recommended
4 years ago

We are so fortunate to have the BBB. I recently had a issue with a local moving company that was lasting over a month. I had never felt so helpless. Of course, hiring an attorney seemed like the only resolution but the BBB reputation carried more weight than I thought!!! After filing a complaint, the issue was resolved in 2 days!!! I can’t tell you how this restored my faith and prevented further insanity!!! I will always view the companies reputation with the BBB 

Cathy Stenger's profile image
Cathy Stenger 
recommend  Recommended
4 years ago

I can't say enough about the BBB of Northeast Florida. They handled my complaint quickly and kept me informed of its progress. I received a favorable outcome and I have no doubt it is because of the BBB of Northeast Florida!! 

Barry Le Roux's profile image
Barry Le Roux 
recommend  Recommended
5 years ago

These guys are amazing. I had a dispute with a vendor that dragged on for months, until I contacted BBB! The dispute was resolved in my favor within 3 days! 

Melanie Evans Sells's profile image
Melanie Evans Sells 
recommend  Recommended
5 years ago

I am appreciative for the help I needed and received to resolve a problem with a local business that would otherwise have not been resolved. They were quick to help and successful with the results. Thanks. 

Kristine Bailey's profile image
Kristine Bailey 
recommend  Recommended
5 years ago

The BBB got a resolve that I have worked 3 months to get. The company I had an issue with, I have called and complained to the company location their corporate location and it continued to get me nowhere. The company I was having an issue with refused to either take a return or refund my money for their miscommunication. I emailed the BBB and within 2 weeks I ended up getting a refund. I truely appreciate the work that the BBB did to get me a resolve. I highly recommend if you are getting nowhere with a company reach out to ... read more

Dan Ross's profile image
Dan Ross 
recommend  Recommended
5 years ago

The first step in resolving conflicts between businesses and consumer. 

Jarrell DeAndre Curne's profile image
Jarrell DeAndre Curne 
5 years ago

Stupid people who closed an attempt to resolve a issue before I had to file a lawsuit, they said I filed one which I haven’t. If they ignorant self can read I said I would if it wasn’t resolved and instead of allowing me that opportunity they closed it. 

Monette Ginter's profile image
Monette Ginter 
recommend  Recommended
5 years ago

Fantastic Job, Thank You! 

Frequently asked questions about Better Business Bureau

How is Better Business Bureau rated?

Better Business Bureau has a 4.3 star rating with 47 reviews. 

When is Better Business Bureau open?

Better Business Bureau is open now. It will close at 4:00 p.m.  

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