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Better Business Bureau

3.9

About this business

Our Vision: An ethical marketplace where buyers and sellers can trust each other. Better Business Bureau is a private non-profit collection of trustworthy businesses taking an oath to advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy and embody integrity. BBB's mission is to be the leader in advancing marketplace trust by: -Creating a community of trustworthy businesses -Setting standards for marketplace trust -Encouraging and supporting best practices -Celebrating marketpla... read more

Location details

12639 W Explorer Dr, Ste 200, Boise, ID, 83713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.9215 reviews
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Nate Michaud's profile image
Nate Michaud 
on Google
a week ago

After submitting a detailed, well-documented complaint about Amazon's widespread practice of indefinitely withholding seller funds (affecting thousands of small businesses), I was deeply disappointed by BBB's handling of the matter. For those unfamiliar, BBB is basically Yelp for people who still have AOL email addresses - except when you leave a negative review, they actually remove it instead of just hiding it behind seventeen popups asking you to download their app. My complaint addressed a systemic business practice - no... read more

Ben Wiscombe's profile image
Ben Wiscombe 
on Google
2 months ago

Before you consider paying this sham, please know they make it as difficult to cancel as possible. They bill annually and bill automatically. They provide very little value. Don’t waste your money. Don’t participate in the shake down. They are loosing relevance in a world where Google reviews has replaced them (which is free). Good luck getting a hold of them to cancel. They make it so you can only cancel with one specific person, whose schedule is unknown, who “will call you back”…..someday…after your billing renewed…for an... read more

James Tanke's profile image
James Tanke 
on Google
2 months ago

After being contacted about signing up I decided to change my mind about joining and wanted my application withdrawn and money refunded. I’ve emailed multiple times to different people and even tried their chat feature with no response. It was within the 7 days I wrote to withdraw but they won’t respond. Overall not impressed with this organization that preached business ethics and customer happiness but violates their own code. Will be actively not recommending them or their businesses to clients. 

Dean Jones's profile image
Dean Jones 
on Google
3 months ago

Sort of helpful but not, all I spoke to was a bot, there was no live person that came on the phone to answer any questions at all...kind of a letdown, "use the website" or "write a letter"..thanks Captain Obvious 

Eliu Ortiz's profile image
Eliu Ortiz 
on Google
3 months ago
View all google reviews

Frequently asked questions about Better Business Bureau

How is Better Business Bureau rated?

Better Business Bureau has a 3.9 star rating with 215 reviews. 

When is Better Business Bureau open?

Better Business Bureau is closed now. It will open tomorrow at 9:00 a.m. 

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