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Better Business Bureau

3.8

About this business

Location details

12639 W Explorer Dr, Ste 200, Boise, ID, 83713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.8222 reviews
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Ben Wiscombe's profile image
Ben Wiscombe 
a week ago

Before you consider paying this sham, please know they make it as difficult to cancel as possible. They bill annually and bill automatically. They provide very little value. Don’t waste your money. Don’t participate in the shake down. They are loosing relevance in a world where Google reviews has replaced them (which is free). Good luck getting a hold of them to cancel. They make it so you can only cancel with one specific person, whose schedule is unknown, who “will call you back”…..someday…after your billing renewed…for an... read more

Jason McDonald's profile image
Jason McDonald 
a week ago

As useful as a stop light hanging out in the woods. 

Ryan Miller's profile image
Ryan Miller 
4 weeks ago

We signed up with the Better Business Bureau approximately two years ago. As our business grew, it became clear that BBB was no longer a good fit for us. In today’s market, Google reviews carry significantly more weight, and over the course of two years we received only one BBB review, and that was after personally asking a friend to leave it. That part is simply a business decision. Where the issue arises is in the cancellation process. It took six months to cancel our membership while continuing to be charged $77 per month... read more

Nathan Scott's profile image
Nathan Scott 
2 months ago

As an employee of an eye clinic, I've seen firsthand our commitment to patient care and billing accuracy. I'm proud to say that over the past 24 years, our clinic has maintained an exceptional record with the Better Business Bureau (BBB), receiving very rare and few complaints. Recently, however, we had a complaint filed against us that highlights a crucial flaw in the BBB complaint process when dealing with medical billing matters. The complaint, which involved significant and unnecessary time and resources being wasted by ... read more

Josh Gipe's profile image
Josh Gipe 
2 months ago

Came to the location and it says opened on the website and I come here at 8 45 am and its now 9 40 am on 11/25/25 and the door is locked and I saw someone go in i knocked and no one answered I called ad they said there's some one here and they open the door in a few but no one here 

Frequently asked questions about Better Business Bureau

How is Better Business Bureau rated?

Better Business Bureau has a 3.8 star rating with 222 reviews. 

When is Better Business Bureau open?

Better Business Bureau is closed now. It will open at 9:00 a.m. 

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