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Better Business Bureau

3.2

About this business

Founded in 1912, Better Business Bureau is a nonprofit organization developed to monitor and report on the business practices of companies. Located in Santa Barbara, Calif., it has over 130 branches in the United States and Canada. The firm's primary functions include resolving consumer-business disputes, disseminating information to protect consumers and working with law enforcement to stem marketplace fraud. It offers consumers/businesses various programs/services, such as BBB Reliability Reports that provide background, l... read more

Location details

211 East Victoria Street, #A, Santa Barbara, CA, 93101, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.246 reviews
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oliver Allen's profile image
oliver Allen 
on Google
4 weeks ago

Do not waste your time with BBB of Tri-Counties. It is not worth the money. Not only are they, the most unprofessional company I can think of with not answering their phones, sending out questionnaires without return, mailing addresses or envelopes giving terrible customer service. If you wait long enough and someone does actually answer the phone, they're completely indifferent to what you have to say to them, especially at the Santa Maria office. And to make matters worse, when I was paying and was a member, I found myself... read more

Melanie Cleveland's profile image
Melanie Cleveland 
on Google
4 months ago

BBB helped me get a FULL REFUND!!! They are awesome! Highly recommend! 

Roy Crocker's profile image
Roy Crocker 
on Google
5 months ago

These guys are the very first people to take your money and when you don’t want their services are ruthless with your outcomes . Thank goodness they are not a government organization as this is managed like a socialist system . Look at their reviews themselves no wonder they were under legal scrutiny . Play fair BBB 

MD JEHAN HOSSEN's profile image
MD JEHAN HOSSEN 
on Google
5 months ago

I had a big problem regarding one of purchase. But after I complained at BBB things got easier and my problem got solved. 

barbara wilson's profile image
barbara wilson 
on Google
5 months ago

This started with Expedia being BBB accredited. They are the worst company on the planet and I was shocked they were BBB accredited. And then I remembered my own business dealings with the BBB. I was able to buy an A rating and they knew nothing about me or my music business and yet I had an A rating after I paid their fee. This is bribery and so disappointing. Even the BBB can’t be trusted. So disappointing! 

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Frequently asked questions about Better Business Bureau

How is Better Business Bureau rated?

Better Business Bureau has a 3.2 star rating with 46 reviews. 

When is Better Business Bureau open?

Better Business Bureau is closed now. It will open tomorrow at 8:00 a.m. 

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