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413 Maple St, West Des Moines, IA, 50265, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 2:00 p.m. | |
Tue | 9:00 a.m. to 1:00 p.m. | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 12:00 p.m. |
It has been almost 7 months and I have not heard from her since our session on 4/17. No photos, no refund, no communication
Update July 20, 2024. I saw reviews that had their photos taken before or after us saying they FINALLY got their photos just a few days ago. I called again in hopes and rang once and went straight to voicemail, again. I did finally get a text saying that all March sessions have been sent out? But she said she will text me the link this coming Monday as she is out of town. Fingers crossed! Booking was simple, and watching her work was so professional. I was impressed and very eager to receive the photos. That was two months a... read more
DO NOT go through betsy rose photography, she will steal your money or steal the precious memories from you! We got pictures taken in March and JUST NOW received our album July 15th, 3mo after our babes first birthday and almost 4mo after we got the pics taken. She does not care about your feelings she just wants your money!!
Very friendly and photos are beautiful BUT communication is TERRIBLE. I got my daughter’s first year photos taken on March 29th and haven’t received the full gallery. I requested a photo to use at her party and did receive 10 early edits on April 11th. Betsy Rose then said she would have the rest of the photos posted in the gallery the following evening. The photos never posted and I didn’t hear from her for over two weeks. I received a message from her stating she would look at the link when she got home and text me when it... read more
DO NOT BOOK! FRAUDULENT OWNER! We booked with Betsy Runyon in Nov. 2023 prior to the majority of these negative reviews coming to light. We had newborn photos taken by her and her kids on March 17th, 2024. Contract says 30 days to turn photos around, but she told us during the session that it would be 2-3 weeks. 30 days came and went and we emailed her. We were told that she got in a softball accident with her wrist and would have the pictures loaded that weekend. No photos were received and then she stopped replying to our ... read more
Betsy Rose Photography has a 1.8 star rating with 24 reviews.
Betsy Rose Photography is closed now. It will open tomorrow at 9:00 a.m.
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