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Best in Backyards
- Sporting Goods
- Mahopac, NY
About this business
Location details
119 US-6, Mahopac, NY, 10541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
First off this company should change their name to WORST in backyards. I have never dealt with a company with such horrific customer service - and I am not even coming at this as a Karen. We first scheduled a hot tub service/cleaning with a gentleman named Tod in the Danbury location. Tod was for the most part efficient at taking payment and sending our request to scheduling, noting someone would call by the end of day to make appointment. After speaking with Todd we explaine...Continue Reading
First off this company should change their name to WORST in backyards. I have never dealt with a company with such horrific customer service - and I am not even coming at this as a Karen. We first scheduled a hot tub service/cleaning with a gentleman named Tod in the Danbury location. Tod was for the most part efficient at taking payment and sending our request to scheduling, noting someone would call by the end of day to make appointment. After speaking with Todd we explained our hot was not working as efficiently as we wou... read more
RecommendedGreat company, top quality equipment
Business response:
Thank you for the awesome review! We certainly appreciate your business and hope your Best in Backyards product(s) create memories for years to come!
We knew when we ordered back in July that it was going to be a wait. Well, the wait was worth it. They came when they said and this playground looks like it’s been in my backyard forever. Thank you so much! Quality material and a product that isn’t moving like the swing sets of my day. Haha The guys who came to install were amazing and super sweet. They did an outstanding job with the install! I would highly recommend Best in Backyards!
Business response:
Hi Jeanne, thank you for the awesome review! We certainly appreciate your business (and your patience!) and hope your new playset creates memories for years to come!
Terrible! Don’t buy! I ordered a playground set in June. They told me 10 weeks for the install. I told them ok for an install in August. The day before the install, they called and said they don’t have it. Now I have to wait another 10 weeks! Until November! That’s 20 weeks! Bad business and totally unacceptable.
I can’t say enough good things about this company! From there knowledgeable agents to the fast shipping, to the ease of putting the set together, to the quality of the products, and the reasonable prices. You can even custom pick different things you want to have in your swing set! Everything was just smooth and easy. I have 3 kids 9, 3, and 1 and they all love it. My 9 year old slept in the treehouse the first night we got it up. He even help us put it together. The directions were clear to follow. the wood even smelled goo... read more
In the last 3 years we have purchased a swing set, trampoline and basketball hoop from Best in Backyards....we have been very pleased. NOW we have to move and John H. helped us set up dismantling, storing and set-up - this will be the easiest part of our move....thanks so much!!! Best in Backyards deserves the title!!!
We just purchased our second swing set from best in backyards as we recently moved. The entire staff at Best in Backyards were always helpful and professional. We also had a play area cleared out and playground mulch installed. We are very pleased with everything and will definitely be back again soon!
Thank you so much! The 3 gentlemen that came today were amazing, and they put the swings down low enough for my 2 year old to get on them! Thank you again!!!
Frequently asked questions about Best in Backyards
How is Best in Backyards rated?
Best in Backyards has a 4.9 star rating with 450 reviews.
When is Best in Backyards open?
Best in Backyards is closed now. It will open at 9:00 a.m.
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