Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

190 E Stacy Rd Bldg 3000, Bldg 3000, Allen, TX, 75002, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,641 reviews
Select a rating
Melanie Tucker Connelly's profile image
Melanie Tucker Connelly 
recommend  Recommended
4 years ago

Jose at Best Buy in Allen Texas was OUTSTANDING!!! He helped us pick out and purchase speakers and Apple car play for our sons truck! And then he installed it!!! Super knowledgeable and his customer service was exceptional! Definitely recommend!!! 

Dan Evans's profile image
Dan Evans 
4 years ago

Great place to buy TV. and small appliances.. 

Daniel Paul Wells's profile image
Daniel Paul Wells 
5 years ago

Drive thru Best Buy it sucks! 

Pat Ridings's profile image
Pat Ridings 
5 years ago

Ten day wait for installation. 

Brian Nederhoff's profile image
Brian Nederhoff 
6 years ago

Why won’t you guys answer the phone? I called at 3 different times today (am, midday, evening) and let it ring for 20 minutes each. Nothing! I’m not driving all the way over there to ask about an order that you dropped the ball on. 

Beth Hensarling's profile image
Beth Hensarling 
6 years ago

Awful customer service 

Cynthia Fuller Horton's profile image
Cynthia Fuller Horton 
6 years ago

No customer service at all 

Doug Athey's profile image
Doug Athey 
6 years ago
Jeff Norman's profile image
Jeff Norman 
6 years ago

This is a DON’T RECOMMEND! Terrible customer service. Had them install new media equipment and their own technicians ordered the wrong accessories. When I went to return $200 in items not used (all in original sealed packaging) on a $2,000 order, I was refused because I was outside their 14 day return policy. They ordered the equipment and brought it to me. My fault for not knowing about the short return policy, but I was within 30days of the order. Buyer beware. I will never do business with them again. They didn’t even try... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,641 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com