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Best Buy

4.0

About this business

Location details

2850 Deerfield Dr, Janesville, WI, 53546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,003 reviews
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Derek Rehm's profile image
Derek Rehm 
a month ago

Ordered a laptop yesterday and a technician named Keith handled our pickup. He offered advice and info on the unit we bought without being asked and actually carried on a conversation with us. In this day and age I thought that was outstanding service. Thanks again Keith. 

Randi Rosen's profile image
Randi Rosen 
a month ago

Horrible AI bot that cannot transfer you a employee of the actual location. 

Andrew Zwieg's profile image
Andrew Zwieg 
2 months ago

The fact you spend hours on the phone trying to resolve an issue is ridiculous. That does not get resolved and you just get more upset. I will never shop at Best Buy again. 

Tom Lyke's profile image
Tom Lyke 
2 months ago

Very poor customer service! 

Daniel J Thompson's profile image
Daniel J Thompson 
2 months ago

Went to Geek Squad. Awesome experience! Really helped with 2 computers. Very little cost. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,003 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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