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Berkshire Bank
- Finance
- South Windsor, CT
About this business
Location details
1000 Sullivan Ave, South Windsor, CT, 06074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Bank's drive-through ATM malfunctioned last night, as I was attempting to make a cash deposit, and robbed me of a $50 bill. First a bank rep told me that the branch could not address this problem directly,I would have to call a number. The bank's rep at that number said the branch could've dealt with the problem directly. I went to the bank in person and was told I would have to wait two weeks for the ATM company and the bank to do an audit. Two weeks! If someone robbed the ATM you can bet they would've been dealt with immed... read more
I honestly had nothing bad to say previously about this bank. Not amazing or bad. But today I came in to close some accounts due to the closure of their back in my town ( I don't want to drive 25 mins everytime I need to bank). The women helping me out was very pleasant and quick. She was very sweet. I had my 3 year old twins who are potty trained but as we all know when you gotta go you gotta go. I had asked the women helping me if they had a bathroom and another older lady chimed in stating that subway has one and we can g... read more
Annoying policies, rude remote customer service that you have to deal with inevitably.
I’ve been a customer for over a decade. On Black Friday (the riskiest day of the year for fraud), no manager was available at any branches and I was hung up on by customer service multiple times. I was told that managers were on vacation. They told me to wait until Monday to make an “appointment” with a branch manager. The staff is not equipped to handle security related concerns with customer accounts. I do not trust Berkshire Bank with my money or my information. Options are good and other banks have earned my trust and my... read more
Frequently asked questions about Berkshire Bank
How is Berkshire Bank rated?
Berkshire Bank has a 2.8 star rating with 8 reviews.
When is Berkshire Bank open?
Berkshire Bank is closed now. It will open tomorrow at 9:00 a.m.
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