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Berkshire Bank

3.7

About this business

Location details

108 Salem Turnpike, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.76 reviews
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Tina Cote's profile image
Tina Cote 
a month ago

This is the second merger from The Savings Institute to Berkshire, and now Beacon. I went in on February 9th 2026 due to some fraudulent charges on my debit card. I was told it would be two weeks ,fourteen business days week day only. For a new card ,here it is March 4th and still no debit card. I called on 2/27 and was told by Michelle they had a lot of cards to mail out and they were doing the best they can. Michelle calls me on Monday to tell me my new card was mailed out at the end of last week . Which would have been Fr... read more

Maggie Quintana's profile image
Maggie Quintana 
5 months ago
Mike McGuire's profile image
Mike McGuire 
a year ago

20 minutes to take money out of the bank the customer service at this bank is horrible I've been coming to this bank for years not anymore 

Amanda Doyle's profile image
Amanda Doyle 
3 years ago

I've had this bank for years! always friendly people,easy loans any questions I've ever had answerd in full detail. I highly recommend This bank. Beth Rivera Branch manager is the absolute best. The only thing I'd like is for the walmart branch to open again other then that 100 stars 🌟 🌟 for this bank. 😊 

JP B's profile image
JP B 
3 years ago

I was not certain if my account was Fee Free. Last year I had spoken to someone at the bank to switch to one that was. As it turned out it wasn't done. Paula switched it and said call next month and they will reverse the Fee. She was pleasant and Polite showing a concern for me as a Customer. Thats my experience & why 5 STARS! 

Frequently asked questions about Berkshire Bank

How is Berkshire Bank rated?

Berkshire Bank has a 3.7 star rating with 6 reviews. 

When is Berkshire Bank open?

Berkshire Bank is closed now. It will open at 9:00 a.m. 

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