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72 Shaker Rd, Wauwatosa, MA, 01028, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Worst branch I've ever been to, they can't even handle depositing a check. Won't be back I'll drive out of my way next time to not have to deal with these people again. Don't waste your time here.
I have been a loyal Berkshire Bank customer for the past five years. My card was recently shut off for “fraud” (I tried to buy Airpods on the Apple website). When I went into the East Longmeadow branch to get my card turned back on, the woman, Kathy, told me “We’re not equipped to deal with this,” and to call the number on the back of my debit card. I was not able to put gas in my car or buy any food to eat until my card was turned back on, and she was uncooperative and unwilling to help me. I went to this bank two months ag... read more
This branch has given me nothing but terrible service. I have been a customer for years. On more than one occasion they have treated me like I was a criminal for withdrawing my own money. Asking me evasive questions. One time having me take my hat off in the middle of the transaction. Odd behavior. I will soon be closing my account and going to another bank. I also have an account at Alden and they have never treated me in the manner that the staff here has treated me.
Berkshire Bank has a 3.4 star rating with 8 reviews.
Berkshire Bank is open now. It will close at 1:00 p.m.
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