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Berkshire Bank
- Financial Services
- Springfield, MA
About this business
When the railroad expanded to western Massachusetts in the 1850s, its workers needed a bank they could call their own. Hampden Bank was chartered in 1852 to fill that niche. The bank operates from seven branch locations in western Massachusetts, including one in Springfield, Mass. It offers personal and business banking services, such as checking and savings accounts; lending services, such as mortgage, home equity, auto and personal loans; online banking; and investment services, such as mutual funds, securities brokerage, ... read more
Location details
19 Harrison Ave, Springfield, MA, 01103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incredibly incompetent staff. I went there three times asking for a safe box. Each time, they told me I was missing more papers. When I finally had everything in place the fourth time, they told me they had been out of safe boxes for years while smiling, chilling, they were really not sorry at all. Very impressive!
Horrible customer service. They only follow their policies if they DON'T know you. They have a policy in place to check ID's but she informed me "we only require it if we haven't seen you before". The male manager heard this and came over and agreed. You either require it or you don't there's no middle ground.
Rushed all the way to Springfield because on maps it says they close at 430. Only to be locked out with all the tellers still there at 4:20
Frequently asked questions about Berkshire Bank
How is Berkshire Bank rated?
Berkshire Bank has a 3 star rating with 14 reviews.
When is Berkshire Bank open?
Berkshire Bank is closed now. It will open on Monday at 9:00 a.m.
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