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Berkshire Bank

1.7

About this business

Location details

303 Turnpike Rd, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.711 reviews
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Carol DeMichele's profile image
Carol DeMichele 
on Google
3 years ago

My husband and I applied online 2 weeks ago for a MassSave Heat loan for a new oil boiler as Berkshire Bank was listed as a lender. I received 2 emails saying it’s processing and nothing further. Upon trying to reach out to the local branch we applied at, it says it’s temporarily closed. Problem is it’s been temporarily closed for over a week! I guess they don’t want the business from us common folks, probably not making enough profit to make it worthwhile. 

Corey G's profile image
Corey G 
on Google
4 years ago

Online it says the bank is open until 4pm on Fridays. I arrive at 3:30 , and the inside is completely lit up, yet all the doors are locked. All I’m looking to do is cash a check, and a teller comes out to tell me they are closed... so either the online hours are false or they do not want to do their job and they’re trying to get out early on a Friday. Either way I’m annoyed because I had driven 10 minutes out of my way to go to this bank. Not sure how a place can be closed yet you have employees inside? No wonder they have a... read more

Tad Jaillet's profile image
Tad Jaillet 
on Google
5 years ago

This bank is unbelievable. We are current customers and not for long. We had went through the whole mortgage loan process and received the home loan. We were shocked before the 1st payment was even due they had SOLD the loan to someone else and on top of it a second rate company from Texas. We are dumbfounded at this point and are writing reviews to every platform we can. This bank SUCKS!!!!! Beware. Your now former customer. 

karima ino's profile image
karima ino 
on Google
5 years ago

Worse bank in the world , they are racist and doesn’t care about thier customers 

shubha pai's profile image
shubha pai 
on Google
6 years ago

Horrible customer service. The manager and assistant manager are terrible. The bank does not beleive in getting new business or keep their existing business 

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Frequently asked questions about Berkshire Bank

How is Berkshire Bank rated?

Berkshire Bank has a 1.7 star rating with 11 reviews. 

When is Berkshire Bank open?

Berkshire Bank is open now. It will close at 5:00 p.m.  

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