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Berkshire Bank

3.2

About this business

Location details

979 Central Ave, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.216 reviews
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catheine Donovan's profile image
catheine Donovan 
3 weeks ago

I called them to help me get into my bank via website after I changed my phone number on the app and it was successfully done their and had the new correct phone number. They said that I had to come in person there was no other way to change it even tho their is witch they didn’t tell me. Then when I called another one of their banks and asked the same exact question, they gave me the same exact line and it wasn’t until I asked if there was a phone number I could call. Did they tell me there was a phone number I could call t... read more

catheine Donovan's profile image
catheine Donovan 
3 weeks ago

I called them to help me get into my bank via website after I changed my phone number on the app and it was successfully done their and had the new correct phone number. They said that I had to come in person there was no other way to change it even tho their is witch they didn’t tell me. Then when I called another one of their banks and asked the same exact question, they gave me the same exact line and it wasn’t until I asked if there was a phone number I could call. Did they tell me there was a phone number I could call t... read more

catheine Donovan's profile image
catheine Donovan 
3 weeks ago

I called them to help me get into my bank via website after I changed my phone number on the app and it was successfully done their and had the new correct phone number. They said that I had to come in person there was no other way to change it even tho their is witch they didn’t tell me. Then when I called another one of their banks and asked the same exact question, they gave me the same exact line and it wasn’t until I asked if there was a phone number I could call. Did they tell me there was a phone number I could call t... read more

James Fairfield's profile image
James Fairfield 
a year ago

I was assisted by two amazing reps named Kayla and Shelby who went above and beyond to help me. Thank you so much for the work you did! 

Ashley Smith's profile image
Ashley Smith 
a year ago

This is the most easygoing bank ever! Nice, clean, and feels like home! Shelby Tinker at the Albany location is the sweetest! I highly recommend this bank to anyone living in the Capital Region! 

Frequently asked questions about Berkshire Bank

How is Berkshire Bank rated?

Berkshire Bank has a 3.2 star rating with 16 reviews. 

When is Berkshire Bank open?

Berkshire Bank is closed now. It will open on Monday at 8:30 a.m. 

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