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116 Chelmsford St, Ste 5, South Chelmsford, MA, 01824, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:00 p.m. | |
Tue | 8:30 a.m. to 4:00 p.m. | |
Wed | 8:30 a.m. to 4:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent and friendly service, especially from Paulo D., who couldn't have made things any easier for a transaction I thought might be difficult.
Horrible customer service Rude and unprofessional to say the least would highly recommend any other bank
Horrible customer service Rude and unprofessional to say the least would highly recommend any other bank
They're not competitive when it comes to lending to business owners. They're just like the majority of banks and take a pretty short-sighted underwriting process. If you're a business owner I'd take your business elsewhere.
Their online business solutions banking product is junk. Very difficult to get access online. No support after hours. LONG WAIT TIMES (10 minutes) for telephone support r=to even answer the phone during business hours. When asking for verification information, they ask about details of deposits only. Since I do not memorize those things, and our manager makes all the deposits, and that I am trying to log in to access that very information, and pay bills, I requested different verification info. Today, the "customer service" ... read more
Berkshire Bank has a 2.7 star rating with 7 reviews.
Berkshire Bank is closed now. It will open on Monday at 8:30 a.m.
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