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Bend Awards & Engraving

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3.7
22 reviews
|Trophy Shops|Bend, OR 97701

642 NE 1st St, Bend, OR 97701

(541) 389-9300

http://www.bendawards.com/

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Letterman Jackets, Engraving, Medals, Laser Engraving, Bronze Castings, Trophies, Ribbons, Plaques, Silver, Plastics, Pens, Metal, Jewelry, Glass, Gavels, Custom Imprinted, Ad Specialties, ASI Showroom

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3.7
22 reviews
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1 review has no rating
  • 17 Reviews4.1Google
  • 3 Reviews2.3Insider Pages
  • 1 Review1.0Dex Knows
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Gene Brackenbrough on Dex Knows

8 years ago

07/30/2012, 12:43 PM
Worst customer experance ever! I just got through with one of the most unpleasant customer experiences of my entire 59 years. I bought my son a very expensive knife for his birthday and wanted just our last name done so as to make it an heirloom. I was very clear with the guy making the slip out that was what I wanted, said it three times. Last name only, heirloom. When he filled out the work order he had me sign it. I handed it back after doing so and he asked me to please print my signature which I did. They Put MY signature on it thing making it worthless for what I wanted for my son and said that is what I ordered. I could not afford another knife so I was forced to go ahead and have them cobber his name on the other side. When I went to pick it up the second time they went ahead and charged me for their screw ups. I mentioned respectfully, I reiterate respectfully, that I thought that maybe they should try to mitigate their mistake and wave the $15 charge, that’s when owner flipped out accusing me of being a scammer and thief trying to steal from him, very loudly and very rudely. His little guy at the front messed up taking the order and the owner accuses me of being a thief. I don't need 15 dollars that bad but it will be the last of my or any of my family or friends money he will ever see. Before you have them do work for you make sure not to take anything you cherish as once they mess it up you are out of luck and may have to put up with being yelled at if you say anything.
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Gene B. on Citysearch

8 years ago

07/30/2012, 09:20 AM
I just got through with one of the most unpleasant customer experiences of my entire 59 years. I bought my son a very expensive knife for his birthday and wanted just our last name done so as to make it an heirloom. I was very clear with the guy making the slip out that was what I wanted, said it three times. Last name only, heirloom. When he filled out the work order he had me sign it. I handed it back after doing so and he asked me to please print my signature which I did. They Put MY signature on it thing making it worthless for what I wanted for my son and said that is what I ordered. I could not afford another knife so I was forced to go ahead and have them cobber his name on the other side. When I went to pick it up the second time they went ahead and charged me for their screw ups. I mentioned respectfully, I reiterate respectfully, that I thought that maybe they should try to mitigate their mistake and wave the $15 charge, that’s when owner flipped out accusing me of being a scammer and thief trying to steal from him, very loudly and very rudely. His little guy at the front messed up taking the order and the owner accuses me of being a thief. I don't need 15 dollars that bad but it will be the last of my or any of my family or friends money he will ever see. Before you have them do work for you make sure not to take anything you cherish as once they mess it up you are out of luck and may have to put up with being yelled at if you say anything.
gene b. on Insider Pages

8 years ago

07/30/2012, 06:23 AM
Worst customer experence ever! I just got through with one of the most unpleasant customer experiences of my entire 59 years. I bought my son a very expensive knife for his birthday and wanted just our last name done so as to make it an heirloom. I was very clear with the guy making the slip out that was what I wanted, said it three times. Last name only, heirloom. When he filled out the work order he had me sign it. I handed it back after doing so and he asked me to please print my signature which I did. They Put MY signature on it thing making it worthless for what I wanted for my son and said that is what I ordered. I could not afford another knife so I was forced to go ahead and have them cobber his name on the other side. When I went to pick it up the second time they went ahead and charged me for their screw ups. I mentioned respectfully, I reiterate respectfully, that I thought that maybe they should try to mitigate their mistake and wave the $15 charge, that??s when owner flipped out accusing me of being a scammer and thief trying to steal from him, very loudly and very rudely. His little guy at the front messed up taking the order and the owner accuses me of being a thief. I don't need 15 dollars that bad but it will be the last of my or any of my family or friends money he will ever see. Before you have them do work for you make sure not to take anything you cherish as once they mess it up you are out of luck and may have to put up with being yelled at if you say anything.
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Sharon P. on Insider Pages

15 years ago

08/23/2005, 01:37 AM
Good Work Good Service on name badges Our RV and camping club used Bend Awards and Engraving to supply our name badges. They gave us a reasonable price and were able to supply the badges in a timely manner. They have on street parking and are located centrally. The staff were friendly and helpful I will use them again.
Sarah S. on Insider Pages

15 years ago

07/21/2005, 06:47 AM
OK was not very thrilled about there service and there products. i was getting a plaque made for an awards banquet and it did not turn out at nice as i wanted it to be.
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