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Belfort Furniture
- Furniture Stores
- Dulles, VA
About this business
Specialties: Belfort Furniture - Washington's largest furniture and mattress store featuring over 150,000 square feet of top brands like Bernhardt, Hooker Furniture, Kincaid Solid Wood, Lexington Home brands and more. Voted the 'Best Furniture Store' in Northern Virginia, Belfort offers the finest selection for every decor and budget, at the best prices guaranteed. Belfort is your source of inspiration, expert advice and latest trends serving the Northern Virginia and Washington, DC metropolitan area. Design services availab... read more
Location details
22250 Shaw Rd, Dulles, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I contacted Customer Service and the online order team in October of 2023, regarding a concern I had with the dining chairs I had ordered (in 2021), the chair legs and back were beginning to wobble (very unusual). After speaking to both departments...I was told the chairs were out of warranty and there was nothing they could or would do about the condition of the chairs. I was advised to hire a repairman or perhaps purchase the tools myself to tighten these chairs. Is this Belfort Furniture's brand policy? As customers, are ... read more
Absolutely the best furniture buying experience. Ask for Al!!
Worst experience I have ever had buying furniture. Ordered a sectional in Feb 2021 from one of their higher-end brands, and spent 7.5K on a customized sectional. Delivered August 2021 and came defective and the quality was horrible. Cushions were lumpy and uneven and sectional pieces wouldn't fit flush together. Belfort gave me the option of re-ordering the same piece or selecting a new item and only gave me 30 days to do it. I asked for a refund since I didn't want to wait 6-12 months for another couch and didn't want ... read more
Buyer BEWARE - BELFORT furniture lies to its customers. I have literally been trying to get my sofa sectional repaired since 2021. The first customer service agent I dealt with was rude and obnoxious. I called customer service because the recliner part of the sectional got stuck in the full open position and we could not close it. Was told by Belfort that the mechanism under the chair was likely the issue and they would order and ship me a new part. At the same time I inquired about getting new foam for the seat of the recli... read more
Two years ago, we purchased furniture for our “forever home”. We decided to go to Belfort instead of the numerous furniture stores in the area. We were so pleased with our purchases that I even took my mother to Belfort to purchase furniture for her home. We spent approximately $25,000.00 on dining room, master bedroom, office, theater room and outdoor patio furniture and we purchased the extended warranty option. To our surprise, we noticed that 3 of the 8 dining room chairs were fraying at the piping. The dining room is ... read more
Very disappointing customer service and mediocre communication. From the beginning of our shopping experience, the woman who helped us was knowledgeable and sweet, but communication was not efficient. We had to consistently follow up with her and check in with her on sales, shipment status, etc. The cherry on top was when our couch was delivered. The delivery guys left a large hole in our new hardwood floors. We didn't even realize there was possibility to file a claim/insurance until a friend advised us, so we did contact B... read more
Steer clear from this company. Save your money, time and purchasing power for companies that care about their customers. The management needs to take some classes on how to appropriately speak with customers. Their righteous attitude mixed with condescension leaves much to be desired. They need to know how to accept and act on feedback and also realize that they DO MAKE MISTAKES! Act and resolve those mistakes instead of blame the customer. We spent over $5k on furniture here and the wrong item was ordered and delivere... read more
This company is horrible. I purchased a ~ $600 couch and ~$400 armchair from them 4/Jan/2021 .. took 1.5 months to get couch .. 2 months after purchase they still had no delivery date for armchair. I physically went back to Dulles store 6/March to cancel armchair for full refund .. almost 3 weeks have gone by as of today and they still haven't paid me back! Once again this afternoon I will go to store .. probably to leave empty handed with more empty promises. SAVE YOURSELF ANGUISH AND AVOID THIS BUSINESS!
Ginger was a big help!
Frequently asked questions about Belfort Furniture
How is Belfort Furniture rated?
Belfort Furniture has a 4 star rating with 1,348 reviews.
When is Belfort Furniture open?
Belfort Furniture is closed now. It will open at 10:00 a.m.
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