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BECU

3.1

About this business

BECU members are part of a credit union: a not-for-profit financial co-op. Members have access to better rates, fewer fees and free financial guidance. 

Location details

1320 Marvin Rd NE Suite C, Ste C, Lacey, WA, 98516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.1110 reviews
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Tina Lafleur's profile image
Tina Lafleur 
a month ago
jessie's profile image
jessie 
2 months ago

Customer service person was very nice. But it's messed up that if their machine won't take your bills you can't deposit perfectly good money. 

Dricher Von Gesulga's profile image
Dricher Von Gesulga 
2 months ago

Clark helped me out. Very easy and quick process opening up my checking/savings account. Also went out of his way to make sure I was able to use my online account instantly due to time payment crunch for other accounts. 

Shawn Offield's profile image
Shawn Offield 
2 months ago

I went to deposit $1000 dollars cash into the stm, it ate $200 and spit the rest out and canceled the transaction. The manager there said it has been doing that all morning and there wasn’t anything they could do about it. They don’t even tell the customers or put a sign on it. Ridiculous and the worst customer service I have ever been apart of. 

Kirk G. Scherz (Captain Kirk)'s profile image
Kirk G. Scherz (Captain Kirk) 
3 months ago

Recently, we were a victim of FRAUD with our debit card. After contacting BECU about this criminal experience, BEN responded with UREGENCY to resolve this disturbing experience. He applied his knowledge, skills, and professional experience by canceling our compromised debit card, and offering a new debit card. Also, Ben reviewed the fraudulent charges on our checking account, and followed company procedures to reimburse us for the cost of these transactions. Ben demonstrated professionalism, with a personal attention to deta... read more

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Frequently asked questions about BECU

How is BECU rated?

BECU has a 3.1 star rating with 110 reviews. 

When is BECU open?

BECU is closed now. It will open at 9:00 a.m. 

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