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BEAM
- Retail
- New York, NY
About this business
Location details
240 Kent Ave #18, Ste 18, New York, NY, 11249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cassandra at Beam made my experience. I worked with her to help me with purchasing a specific gorgeous Woud couch and she helped answer all of my questions with patience and well-rounded knowledge. I’ve been to furniture stores where the staff didn’t care, but no one at Beam will make you feel this way, especially Cassandra. She helped me contemplate details I wouldn’t have known to ask and worked around the clock as a cross functional partner with Woud to make sure I felt comfortable in my decision. If you need help with an... read more
I stopped by to browse furniture and had the pleasure of interacting with Kayla and Sidney. Even though I didn’t make a purchase, they were both incredibly helpful, friendly, and professional. Kayla took the time to answer my questions and offered thoughtful suggestions, while Sidney made sure I had all the information I needed without any pressure to buy. Their great customer service alone made the visit worthwhile. When I’m ready to purchase, I’ll definitely be coming back to work with them!
The BEAM team provided above and beyond customer service to me as an out of state customer who wanted to purchase a gift for a Brooklyn based friend. Cassandra and Kayla went as far as to hand write a card with a personal message for me to include alongside the gift. Blown away by not only the high quality products at beam, but also by their high quality staff!
I had a great experience buying a sleeper/sofa at BEAM. Everyone was incredibly helpful, from Kayla in the showroom to Jessica and Cassandra in the back office. My questions about delivery and accessories were answered promptly, and I LOVE my new couch. Who could ask for more?
We visited the Beam store in Williamsburg on Memorial day and got the best experience with Emily! Everyone in the store was nice and Emily was super helpful. She gave us so many options on the couch we were interested in and also let us know of the Memorial day sale. Buying a couch for us is a big decision this time around and Emily was so knowledgeable and showed us so many options for the couch we were interested in. We didn't feel pushed or overwhelmed to make any decision on the spot. It's a beautiful store, amazing empl... read more
Frequently asked questions about BEAM
How is BEAM rated?
BEAM has a 4.3 star rating with 96 reviews.
When is BEAM open?
BEAM is closed now. It will open on Monday at 9:00 a.m.
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