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Beacon Community Credit Union

3.0

About this business

Credit Union - we offer financial services to our members. Savings, Checking and Loans. 

Location details

5344 Dixie Hwy, Louisville, KY, 40216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.045 reviews
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Darion Castle's profile image
Darion Castle 
on Google
9 months ago

TERRIBLE. I actually wish there were zero stars to give but the customer service team has definitely gotten worse over the years. The card services are horrible as well. For example, I've communicated with them numerous times prior to me leaving my state, but it still declines when I go out of the state anyway. It's very embarrassing and I also get declined if I shop online after 12:00 midnight. Also, let's not forget if I shop somewhere new, the same thing happens (there's money available of course). My last straw was today... read more

Dari Castle's profile image
Dari Castle 
on Google
9 months ago

TERRIBLE. I actually wish there were zero stars to give but the customer service team has definitely gotten worse over the years. The card services are horrible as well. For example, I've communicated with them numerous times prior to me leaving my state, but it still declines when I go out of the state anyway. It's very embarrassing and I also get declined if I shop online after 12:00 midnight. Also, let's not forget if I shop somewhere new, the same thing happens (there's money available of course). My last straw was today... read more

Elaine Goodwin's profile image
Elaine Goodwin 
on Google
9 months ago

A sister bank to my credit union. I have never recent bad service with Beacon. Very polite and professional 

Timbrel Geter's profile image
Timbrel Geter 
on Google
a year ago

Im switching. I don't have a choice. I can't deal with the disrespect and unnecessary attitude any more!!!! Just unfortunate I have to wait a week. I'm so done with it. I don't deserve it at all. 

Yvonne Stewart's profile image
Yvonne Stewart 
on Google
a year ago

Beacon is a shared branch… I had an issue with my account from a different branch. Beacon fixed it and then called me to ensure I knew it was corrected. 

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Frequently asked questions about Beacon Community Credit Union

How is Beacon Community Credit Union rated?

Beacon Community Credit Union has a 3 star rating with 45 reviews. 

When is Beacon Community Credit Union open?

Beacon Community Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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