Beaches Emergency Assistance Ministry

Tamia Marie 

on Google

a week ago

I’ve never had an issue with BEAM until today. I received a call from Lavon regarding my request for rental assistance, and unfortunately, the way I was spoken to was extremely dismissive and unprofessional. I tried to explain that I am currently on approved leave following the birth of my child and have been waiting for my disability income to be paid. This has caused a temporary and unexpected gap in my income while my regular bills have continued. I was trying to explain that I normally plan carefully for my financial obl... read more

Jessica M 

on Google

a month ago

The manager Lavonya did not try to help me. I have been waiting to hear back since last week and my rent is already past due and she said she could not assist me since I float at different job sites including the BEAM zip code. She said I have to be only just there. Which is ridiculous. She also answered the phone laughing when I decided to give a call back. & then decided to speak which made me feel as if she was laughing at me. 

Leanna 

on Google

3 months ago

Horrible customer service they don’t take any accountability. they have volunteers reach out to you and confirm documents and say your all set but when you call back to check the status of the application they blame the volunteer saying they gave all incorrect information and it’s not there fault, but it is if you have volunteers who are working on behalf of beam non profit or not they are still the source of information being provided so they need to take accountability they are quick to say they will close the case verses ... read more