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BCU (Employee Access Only)

2.5

About this business

From a humble beginning at Baxter Healthcare, to one of the nation’s Top 100 credit unions, BCU continues to grow. Serving almost 250,000 members in the United States and Puerto Rico, our goal is to empower members to find financial freedom. We are “Here Today For Your Tomorrow” meaning we are here for life’s journey and will offer members everything they need to experience a bright financial future. We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfac... read more

Location details

1 Becton Dr, Franklin Lakes, NJ, 07417, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.517 reviews
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Sam Reilly's profile image
Sam Reilly 
on Google
11 months ago

This is the worst place I have ever banked. Do not bank with them. They make you jump through hoops to access anything. Charge you fees for rush cards after youve been on the phone with them for 2 hours. Have supervisors that lie and say there is a different department that opens later to deal with getting you a new card, just to find out there is no other department. I have had multiple problems with BCU ever since I opened my account 5 years ago. I will be transferring all of my money out of the account after my next paych... read more

Chad Wick Harway's profile image
Chad Wick Harway 
on Google
11 months ago

**DO NOT BANK HERE** READ THIS: I will not be specific on the dates in case of retaliation from this bank. This bank froze my accounts multiple times and took money out of my account I will not say the number of times but it has been over 5 times to date. I am actively consulting with an attorney. Trust me when I say do not bank here. If you do, you were warned. Good luck 

millionaire Bachelor's profile image
millionaire Bachelor 
on Google
a year ago

You better be revery very careful when banking with BCU they will leave you stranded with no access to your account. This is not a bank this is not even a mom and pop shop this is theft. They save money on having member relations after hours who has not access to your account so if anything happens on the weekend which it did me your stranded and SOL. I AM PULLING ALL MONEY FROM THIS BANK ON MONDAY. Do not let me get started on how they treat you if you in regards to business loans. IF I could this bank would get a negative ... read more

Alix Saint-Vil's profile image
Alix Saint-Vil 
on Google
a year ago
Andrea Purtell's profile image
Andrea Purtell 
on Google
a year ago

wish I could give 0 stars Title: Disappointing Response to Identity Theft Incident - BCU's Lack of Support My experience with (BCU Baxter Credit Union) following an incident of identity theft has been utterly disheartening. Someone illicitly opened an account using my personal information, leading to a whirlwind of frustration and inconvenience. When I discovered the fraudulent account, I promptly contacted BCU to resolve the issue. Despite their eventual closure of the account, the process was marred by an exhausting and in... read more

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Frequently asked questions about BCU (Employee Access Only)

How is BCU (Employee Access Only) rated?

BCU (Employee Access Only) has a 2.5 star rating with 17 reviews. 

When is BCU (Employee Access Only) open?

BCU (Employee Access Only) is closed now. It will open tomorrow at 8:30 a.m. 

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