BCU's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

BCU

1.9

About this business

Location details

7034 Alamo Downs Pkwy, San Antonio, TX, 78238, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 1:00 p.m.
TueClosed
Wed8:30 a.m. to 1:00 p.m.
ThuClosed
Fri8:30 a.m. to 1:00 p.m.
SatClosed
SunClosed
1.932 reviews
Select a rating
Norma Schohr's profile image
Norma Schohr 
a month ago

No local branch 

C BAX's profile image
C BAX 
3 months ago

Spoke with Jeanellie this morning and she was a very rude young lady, very short,definitely not the customer service I usually get from BCU. 

Donna Wilson's profile image
Donna Wilson 
5 months ago

First, it took days to get replacement card. Would have cost $20 to expedite. Second, statement doesn't reflect more than last 5 transactions without searching on my account. Third, credit score only reflects lowest of 3 scores. System is not user friendly or cost effective. 

Samuel Aguilar's profile image
Samuel Aguilar 
7 months ago

My wife had our bank account linked to cashapp. Her cashapp was hacked and had over 3000 dollors stolen. We called made a claim right away. This was last Friday or two weeks ago. So the person who hacked us took everything so it was overdrafts. So they took her check and froze everything. So they took what was left in the account and closed the case saying they weren't responsible for it. Left us with 84 cents so someone hacked us and stole 3000 dollors and BCU STOLE THE REST!! 

Blue Cruz's profile image
Blue Cruz 
8 months ago

Closing my accounts asap. I had to order a new bank card. I called and they sent it out 3 days later. I had to call back and order one expedited overnight. Waste of my $20. Still waiting for my bank card. I have no food in my home, behind on my bills and no access to my cash since no physical location exists. My first and last time opening an account from a bank like this. You are better off with a bank in your city. One you can walk into and withdraw money from a teller. I am so stressed because my money is just sitting in ... read more

Frequently asked questions about BCU

How is BCU rated?

BCU has a 1.9 star rating with 32 reviews. 

When is BCU open?

BCU is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com