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BBVA Compass
- Banks
- Montgomery, AL
About this business
BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 700+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has be... read more
Location details
2811 Eastern Blvd, Montgomery, AL, 36116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don’t recommend this branch due to receiving harsh treatment. I called and spoke with Ms. Ruby about a pending deposit I had. She was very very rude, lacked empathy and disconnected the call while I was still talking. I understand it was about 35 minutes prior to the closing of the branch, however, I was treated rude and unfairly. I will not stop reporting her until she is pulled aside for coaching and trained how to properly treat an account holder. I will also be contacting the higher ups and the Better Business Bureau.
Business response:
Hi Norman, thank you for bringing your concerns to our attention, we would like to look into this right away. Please send us a private message with your full name and phone number as they appear on the account. (no account numbers please). Thank You~Edgar
Frequently asked questions about BBVA Compass
How is BBVA Compass rated?
BBVA Compass has a 3.7 star rating with 11 reviews.
When is BBVA Compass open?
BBVA Compass is closed now. It will open at 9:00 a.m.
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