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BB&T

2.7

About this business

BB&T is one of the largest financial services holding companies in the U.S. 

Location details

40 N Main St, Statesboro, GA, 30458, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.720 reviews
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Lane Beasley's profile image
Lane Beasley 
on Google
10 months ago
Bud Fleming's profile image
Bud Fleming 
on Google
a year ago

I went in to this branch last week( which is always very helpful and the staff are very kind) to fix an account issue. There were some complications beyond the branches control but a young teller named Tiffany came to my rescue and went above and beyond to get my situation resolved! She was very kind and patient though the whole ordeal. She directed me to Jennifer who was also very helpful and made opening as new account a very simple and painless experience. These two women truly exemplify what customer service means! Thank... read more

Christina Sheffield's profile image
Christina Sheffield 
on Google
a year ago

Tried opening an account because the amount of check and it coming from there bank being told that they would have faster pressing being the check is from them the banker in the end office was the rudest banker I've ever seen. After having me sit in the lobby for 45 min she get an snobby way about her and said I'll get the bank manager to handle me while putting her hand in the air. She goes fussing to the bank manager and after all that find out I have to wait 7 days instead of the normal 72 hrs I walked out and went to cor... read more

jane Ramos's profile image
jane Ramos 
on Google
a year ago

The Customer service is GARBAGE. All the employees in this bank Teller are not doing their job well instead of taking good care of the customer. They are so busy gossiping and keep talking to each other during work time. It bothers me i have’nt seen customer service like that gossiping to co-workers first before their job that is why it takes forvever in line coz this group of ladies busy gossiping. They need to improve their customer service or replace all of them in the front teller. They love gossips more than their job. 

Stephanie Bedgood's profile image
Stephanie Bedgood 
on Google
a year ago

The worst customer service I’ve ever received from a bank. I cash my checks every week from this bank through the drive-thru and because you can’t see whose behind the counter from other vehicles and the machine I’m never able to see name tags or barely see anyone behind the counter. So today at 1:30 I came to cash my check and I told the lady I come every week but I don’t have my ID and because I don’t know the workers names or who’ve cashed my check before I she wasn’t able to. She tells me she can deposit it into my accou... read more

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.7 star rating with 20 reviews. 

When is BB&T open?

BB&T is closed now. It will open on Tuesday at 9:00 a.m. 

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