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BB&T
- Banks
- Falls Church, VA
About this business
BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more
Location details
1202 W Broad St, Falls Church, VA, 22046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Stay away from Rebecca Mboiubo and Aman Soi. These are poor unqualified Reps with zero training in customer service that have a big head on their shoulders like a bobble head. They think they are better than the customers they serve because they are in suits. Unfortunately you can’t get class just by looking apart.
The lady I talked to was very nice and helpful. I had a very pleasant experience at this bank.
These comments are spot on. No one answers the phone, even their 800 number you can't get a live person. We have an ok size business account, $400k in it and will be finding a new bank soon
Worst customer service ever from the employee Rose. Everytime I come here I use her drive through because I do notice most of the time they don’t wear their masks inside. When they do most of them wear them incorrectly. She told me I could come inside if I wanted to do the deposits I explained to her I don’t feel comfortable going inside their bank at this moment in time. She gave me the worst look, I drove away once I got my receipt. Yesterday I came by to make my normal deposit. When I was getting ready to leave she opened... read more
It got done I guess? Staff isn’t friendly, extremely long wait, there were two people ahead of us in the drive through line and we waited 30 minutes. This is pretty unacceptable in my opinion. When we got to the window the lady looked angry with us and made me feel like I was the one annoying her. Overall not a pleasant experience at all.
Frequently asked questions about BB&T
How is BB&T rated?
BB&T has a 1.6 star rating with 7 reviews.
When is BB&T open?
BB&T is open now. It will close at 5:00 p.m.
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