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BB&T

1.8

About this business

Location details

301 S Mildred St, Ranson, WV, 25438, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 3:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.85 reviews
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NeTashia Evette's profile image
NeTashia Evette 
6 days ago

The ATM took my $1000 cash deposit on Wednesday, May 13, 2026. It is May 20, 2026 and all I have is a bunch of lies and empty apologies. I did not give them a loan. I deposited the cash needing access to it immediately and nothing. This is absolutely unacceptable. You should choose a bank that doesn't steal your money. 

Francisco Abreu's profile image
Francisco Abreu 
a week ago
Tori Jones (trjxoxo)'s profile image
Tori Jones (trjxoxo) 
a week ago

Understaffed & slow not a good place to deposit & go also a ton of people I know have had their accounts hacked 

Daniel Broderick's profile image
Daniel Broderick 
a week ago

ATM has beem broken or offline every other weekend for months. Don't waste your time. Recommend getting another bank as this one charges you fees to use other ATMs. Do better, Truist! Update 2 months later. Tried again at their ATM. And...not working again. Thats makes 50% operation status for me in 2026. 

Tyler Robinson's profile image
Tyler Robinson 
2 weeks ago

The Worst customer service I’ve ever seen at a bank. Every employee looks like they work at the DMV . No one is helpful. All I was trying to do to do was get a daycare form notarized. After 3 visits in 2 days , they admitted there was no notary there. Referred me to drive 20 minutes to another branch. With gas at record highs , no thanks . I’ll just switch banks . That seems like a better option to me. This particular branch has been an arm pit of Charles Town for sometime. Just read the rest of the reviews or community grou... read more

Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 1.8 star rating with 5 reviews. 

When is BB&T open?

BB&T is closed now. It will open tomorrow at 9:00 a.m. 

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