BB&T

Charles Schulz 

on Google

3 weeks ago

Worst banking experience ever and at 63 years old that says a lot. Opened a new savings and checking account with my paycheck that was written on Truist bank Thursday afternoon. Everything was opened up and seemed great. I even went and made a payment to Amex with the account. Two days later on Saturday I went to look at the account and it was closed. The bad part is when I called nobody could tell me why. Called twice to make sure. I was told to call back after the labor day holiday in four days. Meanwhile they have my payc... read more

Alisa Eastburn 

on Google

9 months ago

I’ve been with this bank for 20 years. I opened an account for my teenage daughter to learn how to spend money responsibly but every time she overdraft the account they keep paying it hundreds of dollars they give it to a teenager that has zero balance on the account and told me it’s the bank‘s discretion on what they wanna pay. I said 20 years ago if I made a purchase, it would say decline when there’s no money in it can’t you just decline when there’s no money in it oh I’m sorry ma’am. It’s the bank’s discretion 20 years a... read more

Patty Wieda 

on Google

10 months ago

Bank drive thru 

Corey Opper 

on Google

a year ago

Got a car loan through this company, it’s not my bank and I have never worked with them. On the very 1st loan payment they proceed to take money from the wrong account, one I don’t even provide them. Instead of owning up to the mistake they passed the blame on to anything else. Literally a dumpster fire experience talking to support and management. Luckily my bank is on top of things and helped me within minutes, easy to say I will be refinancing my loan. What a horrible experience. 

Jennifer 

on Google

a year ago

Deposited my paycheck only for there to be a hold on the paycheck. I have deposited my check multiple times with no issue. I called the number the banker told me to call to find out reason only to be told that there is not a single thing they can do and I will have to wait till July 2nd for the funds. I deposited the check June 23rd mind you and now will have to wait more than a week for my own paycheck? And told basically oh well you’ll just have to wait.